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  • Zendesk logoZendesk logo

LiveChat + Zendesk

Create new Zendesk tickets from new LiveChat tickets for seamless customer service management

Streamline your workflow when addressing customer concerns by integrating LiveChat and Zendesk. When a new issue arises in LiveChat, this efficient automation creates a corresponding ticket in Zendesk. Maintain quality customer service by ensuring no question goes unanswered, while also saving time managing queries across multiple platforms.

Streamline your workflow when addressing customer concerns by integrating LiveChat and Zendesk. When a new issue arises in LiveChat, this efficient automation creates a corresponding ticket in Zendesk. Maintain quality customer service by ensuring no question goes unanswered, while also saving time managing queries across multiple platforms.

  1. When this happens...
    LiveChatLiveChat
    New Ticket

    Triggers when the ticket is created.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions