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  • Slack logoSlack logo

LiveChat + Slack

Get Slack messages for new LiveChat chats

You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.

You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.

  1. When this happens...
    LiveChatLiveChat
    New Chat

    Triggers when the chat is started.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

  • LiveChat triggers, actions, and search

    Chat Changed

    Triggers when the tag list for a particular chat was changed.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Visitor in Queue

    Triggers when a visitor enters queue.

    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    • Optimized data

    Trigger
    Instant
    Try It
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livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Related categories

slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Related categories

Triggers & Actions