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How Zapier works

Zapier makes it easy to integrate Kommo with WooCommerce - no code necessary. See how you can get setup in minutes.

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Help
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Kommo
Kommo logo
Kommo
1. Choose trigger event
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WooCommerce
WooCommerce logo
WooCommerce
2. Choose action
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1. Select the event
Setup
Test
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Kommo
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from Kommo.

Add your action

An action happens after the trigger—such as "Create Coupon" in WooCommerce.

You’re connected!

Zapier seamlessly connects Kommo and WooCommerce, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Kommo + WooCommerce integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Kommo and WooCommerce

What is required to integrate Kommo with WooCommerce?

To integrate Kommo with WooCommerce, you will need active accounts for both platforms and access to the Zapier account where you'll set up the integration. Make sure you have permissions configured properly for all apps.

How do I set up triggers in the Kommo-WooCommerce integration?

To set up triggers, select an event in WooCommerce that will initiate an action in Kommo, such as a new order or a customer update. You'll configure these in Zapier by choosing 'WooCommerce' as the trigger app and selecting your desired trigger event.

Can I add custom fields from WooCommerce orders into Kommo?

Yes, you can map custom fields from a WooCommerce order to fields in Kommo during the setup of your integration. This mapping is done within Zapier when defining actions triggered by WooCommerce events.

How are errors handled during the integration process between Kommo and WooCommerce?

Errors can be monitored and addressed within Zapier. We offer detailed logs for each 'Zap' that highlight any issues encountered during data transfer, which can be used for troubleshooting.

Is it possible to automate updates of inventory levels between Kommo and WooCommerce?

While direct inventory level updates aren't typically part of standard integrations, you can create workflows that notify your team or prompt manual updates based on specific conditions detected through triggers in WooCommerce.

How often are data syncs done between Woocommerce and Kommo?

Data sync frequency depends on how you configure your Zap settings. You can usually set triggers to initiate either instantly on events or on a scheduled time interval depending on your needs.

Can I use this integration to send follow-up emails after a purchase has been made?

Yes, you can configure an action in Kommo that's triggered by a completed purchase event from WooCommerce to automatically send personalized follow-up emails using templates stored within your email system integrated into the workflow.

Practical ways you can use Kommo and WooCommerce

Sync WooCommerce customers with Kommo CRM

Business owners can simplify customer management by linking WooCommerce and Kommo. Whenever a new customer is created in WooCommerce, Zapier automatically creates a matching contact in Kommo. This ensures your CRM has the latest customer details, saving time on manual entry and reducing errors.

Business Owner
Track WooCommerce updates in Kommo

IT teams can ensure efficient operations by integrating WooCommerce updates with Kommo. For instance, when a WooCommerce product is updated, Zapier can update a corresponding entry in Kommo. This ensures both systems remain aligned, reducing inconsistencies and saving manual effort.

IT
Create leads in Kommo from WooCommerce orders

Marketing professionals can streamline lead generation by connecting WooCommerce orders to Kommo. When a new order comes through in WooCommerce, Zapier creates a lead in Kommo. This automation ensures timely follow-ups, improving conversion rates and lead response time.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
  • Kommo triggers, actions, and search
    Lead Status Changed

    Triggers when lead status is changed.

    Trigger
    Instant
    Try It
  • Kommo triggers, actions, and search
    Lead Responsible User Changed

    Triggers when lead responsible user is changed.

    Trigger
    Instant
    Try It

Learn how to automate WooCommerce on the Zapier blog

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kommo logo
About Kommo
Kommo is a messaging-powered CRM that helps you engage with your customers on a whole new level. It's a versatile, cloud-based sales automation tool that enables you to manage leads and monitor your sales pipeline in only a few clicks.
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woocommerce logo
About WooCommerce
WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.
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