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Jotform + Zendesk

Assign prefilled forms in Jotform for new tickets in Zendesk

Streamline your customer service process with this automation. When a new ticket is created in Zendesk, it fills out and assigns a form in Jotform instantly. This seamless workflow keeps your data organized and dissolves the hassle of manual data entry, allowing you to focus more on resolving customer concerns.

Streamline your customer service process with this automation. When a new ticket is created in Zendesk, it fills out and assigns a form in Jotform instantly. This seamless workflow keeps your data organized and dissolves the hassle of manual data entry, allowing you to focus more on resolving customer concerns.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    JotformJotform
    Assign Prefilled Form

    Invite assignees to complete your pre-populated form

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Who can view suspended tickets

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
jotform logo
jotform logo

About Jotform

The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories