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Jotform + Zendesk

Assign pre-filled forms to new Zendesk tickets with Jotform

This workflow swiftly gives you a hand by streamlining the process between Zendesk and Jotform. When a new ticket is created in Zendesk, it instantly assigns a prefilled form in Jotform. As a result, you save time and avoid manual transfer of data, making your customer service management more efficient and organized. This is your perfect solution to effortlessly connect your helpdesk activities with your form responses.

This workflow swiftly gives you a hand by streamlining the process between Zendesk and Jotform. When a new ticket is created in Zendesk, it instantly assigns a prefilled form in Jotform. As a result, you save time and avoid manual transfer of data, making your customer service management more efficient and organized. This is your perfect solution to effortlessly connect your helpdesk activities with your form responses.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    JotformJotform
    Assign Prefilled Form

    Invite assignees to complete your pre-populated form

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
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    • Tags

    Trigger
    Instant
    Try It
    • Who can view suspended tickets

    Trigger
    Polling
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    • TagsRequired

    Trigger
    Polling
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    • Organization

    Trigger
    Polling
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    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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jotform logo

About Jotform

The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories