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Jira Service Management + Zendesk

Create new Jira Service Management requests from new Zendesk tickets

Streamline your IT ticketing process with this efficient workflow. Whenever a new ticket is raised in Zendesk, it generates a corresponding service request in Jira Service Management. This seamless data transfer eliminates manual data entry, making your IT service management more effective and efficient. It's the ideal solution for organizations looking to enhance their operational productivity.

Streamline your IT ticketing process with this efficient workflow. Whenever a new ticket is raised in Zendesk, it generates a corresponding service request in Jira Service Management. This seamless data transfer eliminates manual data entry, making your IT service management more effective and efficient. It's the ideal solution for organizations looking to enhance their operational productivity.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerPolling
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions