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Quickly connect Intercom to Webflow with a Zapier template.

Our most popular template

Create or update Intercom users for new submissions to a Webflow form
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Webflow + Intercom
Create or update Intercom leads from new Webflow submissions
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Webflow + Intercom
Send incoming messages in Intercom for new form submissions in Webflow
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Webflow + Intercom
Add new Webflow orders to Intercom as users
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Webflow + Intercom
Update Intercom lead tags when Webflow orders are updated
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Webflow + Intercom
Add or remove tags on Intercom leads for new Webflow orders
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Webflow + Intercom

Create or update Intercom users for new submissions to a Webflow form

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Webflow + Intercom

Create or update Intercom leads from new Webflow submissions

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Webflow + Intercom

Send incoming messages in Intercom for new form submissions in Webflow

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Webflow + Intercom

Add new Webflow orders to Intercom as users

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Webflow + Intercom

Update Intercom lead tags when Webflow orders are updated

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Webflow + Intercom

Add or remove tags on Intercom leads for new Webflow orders

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Webflow + Intercom

Create or update Intercom leads from new Webflow orders
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Webflow + Intercom
Tag or untag Intercom leads after new Webflow form submissions
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Webflow + Intercom

How Zapier works

Zapier makes it easy to integrate Intercom with Webflow - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Lead Added Email" from Intercom.

Add your action

An action happens after the trigger—such as "Create Item" in Webflow.

You’re connected!

Zapier seamlessly connects Intercom and Webflow, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Intercom + Webflow integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and Webflow

How can I connect Intercom and Webflow using our platform?

You can integrate Intercom and Webflow by setting up a Zap with triggers and actions. For example, you might set a trigger for when a new form submission is made in Webflow, which then creates or updates a contact in Intercom.

What are some common triggers for Intercom and Webflow integration?

Common triggers include new submissions on your Webflow forms, new contacts in Intercom, or even site visits tracked by Intercom. These can initiate actions like sending messages or creating new records.

Are there any special considerations when using Webflow forms with this integration?

When using Webflow forms as triggers, ensure all necessary fields are properly mapped to the corresponding fields in Intercom. This ensures data accuracy during the form submission process.

Can I use this integration to update user profiles in Intercom automatically?

Yes, you can set up actions that automatically update user profiles in Intercom whenever there are changes detected from Webflow submissions.

Is it possible to send automated messages through Intercom based on specific triggers from Webflow?

Yes, with our platform’s integration, you can automate sending messages through Intercom when certain events occur on your Webflow site, such as form completions or new sign-ups.

What should I do if my data isn’t syncing correctly between the two platforms?

Check your trigger and action setup to ensure all fields and conditions are correctly configured. Adjusting mappings in your Zap may resolve any discrepancies with syncing data.

Can I create custom workflows beyond the preset triggers and actions using this integration?

Our platform allows you to combine multiple Zaps or use custom apps to create more sophisticated workflows tailored to your business needs beyond the standard presets.

Practical ways you can use Intercom and Webflow

Monthly Revenue Tracking

Business owners can automate the tracking and analysis of revenue metrics on a monthly basis to stay updated on financial performance.

Business Owner

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Email Campaign Automation

Automating the scheduling, distribution, and performance tracking of email marketing campaigns to improve customer engagement.

Marketing & Marketing Ops

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Task Assignment Workflow

Automating the assignment of tasks to team members based on project priority and workload to improve efficiency and timelines.

Project Management

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Lead Added Email
Triggers when a Lead enters an email address.
Trigger
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Note Text
  Required
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company
  Required
Action
Write
- Tag
  Required
- Reply Type
  Required
- Note Text
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Note Text
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Email
  Required
- Company Name
  Required
- User ID
- Company
  Required
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Note Text
  Required
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- State
- Updated After
- Updated Before
Action
Search
- Tag
  Required
Action
Search
- Search Mode
- Search Value
- Tag
  Required
- Company Name
  Required
- Email
  Required
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write
- Site
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Polling
Try It
- Site
  Required
- Collection
  Required
- Is Draft
Action
Write
- Site
  Required
- Order
  Required
- Send Order Fulfilled Email
  Required
Action
Write
- Site
  Required
- Collection
  Required
- Is Draft
- Item
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Note Text
  Required
Action
Write
- Site
  Required
- Collection
  Required
- Help Text
- Company Name
  Required
- Slug
Action
Search

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
Try It
- Updates
  Required
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Note Text
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Company Name
  Required
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Note Text
  Required
Action
Write
- Company
  Required
- Company Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
  Required
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Company Name
  Required
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write
- Help_text
- Site
  Required
- Form
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Instant
Try It
- Site
  Required
Trigger
Instant
Try It
- Site
  Required
- Collection
  Required
- Is Draft
Action
Write
- Site
  Required
- Collection
  Required
- Is Draft
- Item
  Required
Action
Write
- Site
  Required
- Order
  Required
- Comment
- Shipping Provider
- Shipping Tracking
Action
Write
- Site
  Required
- Collection
  Required
- Help Text
- Company Name
  Required
- Slug
Action
Search

Learn how to automate Intercom on the Zapier blog

Learn how to automate Webflow on the Zapier blog

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn moreLearn moreHelpHelp

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Connect Intercom to Webflow on the world's largest no-code automation platform

Explore Intercom + Webflow Integrations

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Connect Intercom and Webflow to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create or update Intercom users for new submissions to a Webflow form

Create or update Intercom leads from new Webflow submissions

Send incoming messages in Intercom for new form submissions in Webflow

Add new Webflow orders to Intercom as users

Update Intercom lead tags when Webflow orders are updated

Add or remove tags on Intercom leads for new Webflow orders

Create or update Intercom users for new submissions to a Webflow form

Create or update Intercom leads from new Webflow submissions

Send incoming messages in Intercom for new form submissions in Webflow

Add new Webflow orders to Intercom as users

Update Intercom lead tags when Webflow orders are updated

Add or remove tags on Intercom leads for new Webflow orders

Create or update Intercom leads from new Webflow orders

Tag or untag Intercom leads after new Webflow form submissions

How Zapier works

Choose a trigger

Add your action

You’re connected!

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Intercom + Webflow integrations

Practical ways you can use Intercom and Webflow

Monthly Revenue Tracking

Email Campaign Automation

Task Assignment Workflow

Supported triggers and actions

Learn how to automate Intercom on the Zapier blog

6 ways to automate Intercom with Zapier

Learn how to automate Webflow on the Zapier blog

5 popular Webflow integration ideas

How to easily send Webflow form responses to Google Sheets

Connect Intercom to Webflow on the world's largest no-code automation platform

Explore Intercom + Webflow Integrations

Explore Intercom + Webflow Integrations