Intercom + PagerDuty
Add PagerDuty trigger events for new conversations in Intercom
Ensure urgent customer conversations get the attention they need by creating a trigger event in PagerDuty whenever a new conversation starts in Intercom. This integration helps your support or ops team respond quickly to critical issues.
Ensure urgent customer conversations get the attention they need by creating a trigger event in PagerDuty whenever a new conversation starts in Intercom. This integration helps your support or ops team respond quickly to critical issues.
- When this happens...New Conversation
Triggers when a new Conversation is created by a User in Intercom.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
