HubSpot + Zendesk
Create new HubSpot engagements when tickets get updated in Zendesk
Keep track of updates in your customer service tickets with ease. When there's an updated ticket in Zendesk, this automation system will create a new engagement in HubSpot. This makes it simple for your team to assess how changes in tickets correlate with customer interactions, improving your overall customer service strategy.
Keep track of updates in your customer service tickets with ease. When there's an updated ticket in Zendesk, this automation system will create a new engagement in HubSpot. This makes it simple for your team to assess how changes in tickets correlate with customer interactions, improving your overall customer service strategy.
- When this happens...
Updated TicketTriggers when an existing ticket is updated.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
Create EngagementCreates a new Engagement for a contact, in HubSpot.
ActionWriteCreate a new record or update an existing record in your app.
- Free forever for core features
- 14 day trial for premium features & apps
New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBlog UrlRequired
Article StateRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
New Deal
Triggers when a new Deal is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Property NameRequired
Properties to retrieveRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Contact
Creates a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Halt task if any associations error occurred
Engagement TypeRequired
Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Deal
Creates a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Company IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Line_item
Creates a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Contact Email AddressRequired
Event IDRequired
Contact Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Remove Associations
Removes associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
FormRequired
Note
HubSpot usertoken
IP address
Page name
Page URI
Page ID
SFDC campaign ID
GoToWebinar key/ID
Submission timestamp
Skip validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Company
Update a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Deal
Update a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Product
Update a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FolderRequired
FilenameRequired
Access levelRequired
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appType of Custom ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner emailRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner IdRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
NameRequired
Note
Company
Contact
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Info
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planContact ListRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Type of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planType of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
List NameRequired
Contact EmailRequired
Halt my task if contact is already a member of the list
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Company
Creates a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Associations
Creates associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Social Media ChannelRequired
Message ContentRequired
When
Save as draft
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
NameRequired
Company
Contact
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Workflow NameRequired
Contact's EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Deal IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Line_item IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Blog URLRequired
Blog AuthorRequired
Publish This Post?Required
Blog Post URLRequired
Blog Post TitleRequired
Blog Post ContentRequired
Meta DescriptionRequired
Featured image URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Product
Creates a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
List NameRequired
Contact EmailRequired
Halt my task if contact wasn't a member of the listRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Ticket
Creates a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Contact
Update a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Line_item
Update a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Ticket
Update a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
Contact EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Associations
Find associations between objects.
ActionThis is an event a Zap performs.SearchFind existing data in your appObject TypeRequired
Pipeline IdRequired
Stage IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundType of Custom ObjectRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Related categories
About Zendesk
Related categories
Related Zap Templates
- Create Zendesk tickets from new HubSpot form submissions
- Update HubSpot contacts when new Zendesk tickets are created
- Add new Zendesk tickets to a HubSpot contact list
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Update HubSpot contacts from new Zendesk tickets
- Update Zendesk tickets when HubSpot properties change
- Add contacts to HubSpot workflows from Zendesk tickets
- Add contacts to HubSpot from new users in Zendesk
- Add new Zendesk users as contacts in HubSpot
- Create Zendesk tickets for new contacts in HubSpot lists
- Create Zendesk organizations for new HubSpot companies automatically
- Create Zendesk tickets for updated HubSpot deal stages
- Add comments to Zendesk tickets for new HubSpot contacts in lists
- Create contacts in HubSpot for new Zendesk tickets
- Create HubSpot contacts from new Zendesk organizations and keep them updated
- Create or update HubSpot contacts for new Zendesk tickets
- Create HubSpot contacts for new Zendesk tickets
- Create Zendesk users for new HubSpot contacts in a list
- Create HubSpot deals from new Zendesk tickets for seamless tracking
- Create new Zendesk tickets from updated HubSpot ticket property changes
- Create Zendesk tickets when new contact property changes occur in HubSpot
- Create tickets in Zendesk for every new form submission in HubSpot
- Create new Zendesk users from new HubSpot contacts
- Create or update HubSpot contacts for new Zendesk tickets
- Create tickets in Zendesk for every new contact in HubSpot
- Create new HubSpot companies from new Zendesk organizations
- Create new HubSpot contacts from new Zendesk users
- Create or update HubSpot contacts for every new Zendesk user
- Update and manage tickets in HubSpot when tickets are updated in Zendesk
- Create tickets in Zendesk for new form submissions in HubSpot
- Update tickets in HubSpot when new actions on tickets occur in Zendesk
- Create new HubSpot tickets from new Zendesk tickets
- Update Zendesk tickets when new ticket property changes occur in HubSpot
- Create new Zendesk tickets when HubSpot deal stages are updated
- Create new HubSpot tickets from new Zendesk tickets in view
- Create new HubSpot contacts when tags are added to Zendesk users
- Create tickets in Zendesk for new contacts in a HubSpot list
- Create new HubSpot deals for every new Zendesk ticket
- Create new HubSpot contacts from new Zendesk tickets in view
- Create new HubSpot contacts from new Zendesk tickets
- Update contacts in HubSpot when new actions on tickets occur in Zendesk
- Update contacts in HubSpot when tickets are updated in Zendesk
- Update HubSpot contacts whenever new tickets are created in Zendesk
- Create new Zendesk tickets from new HubSpot tickets
- Update Zendesk tickets when new ticket property changes occur in HubSpot
- Create Zendesk tickets for new HubSpot contacts
- Create new HubSpot submissions from new Zendesk tickets in view
- Create or update HubSpot contacts when new Zendesk users are added
- Create new Zendesk tickets from new HubSpot form submissions
- Update companies in HubSpot when new tickets in view appear in Zendesk
- Create HubSpot deals from Zendesk tickets with ChatGPT
Related Zap Templates
- Create Zendesk tickets from new HubSpot form submissions
- Create new HubSpot tickets when new tickets arrive in Zendesk
- Add contacts to HubSpot workflows from Zendesk tickets
- Create Zendesk tickets for new contacts in HubSpot lists
- Add comments to Zendesk tickets for new HubSpot contacts in lists
- Create or update HubSpot contacts for new Zendesk tickets
- Create HubSpot deals from new Zendesk tickets for seamless tracking
- Create tickets in Zendesk for every new form submission in HubSpot
- Create tickets in Zendesk for every new contact in HubSpot
- Create or update HubSpot contacts for every new Zendesk user
- Update tickets in HubSpot when new actions on tickets occur in Zendesk
- Create new Zendesk tickets when HubSpot deal stages are updated
- Create tickets in Zendesk for new contacts in a HubSpot list
- Create new HubSpot contacts from new Zendesk tickets
- Update HubSpot contacts whenever new tickets are created in Zendesk
- Create Zendesk tickets for new HubSpot contacts
- Create new Zendesk tickets from new HubSpot form submissions
- Update HubSpot contacts when new Zendesk tickets are created
- Update HubSpot contacts from new Zendesk tickets
- Add contacts to HubSpot from new users in Zendesk
- Create Zendesk organizations for new HubSpot companies automatically
- Create contacts in HubSpot for new Zendesk tickets
- Create HubSpot contacts for new Zendesk tickets
- Create new Zendesk tickets from updated HubSpot ticket property changes
- Create new Zendesk users from new HubSpot contacts
- Create new HubSpot companies from new Zendesk organizations
- Update and manage tickets in HubSpot when tickets are updated in Zendesk
- Create new HubSpot tickets from new Zendesk tickets
- Create new HubSpot tickets from new Zendesk tickets in view
- Create new HubSpot deals for every new Zendesk ticket
- Update contacts in HubSpot when new actions on tickets occur in Zendesk
- Create new Zendesk tickets from new HubSpot tickets
- Create new HubSpot submissions from new Zendesk tickets in view
- Update companies in HubSpot when new tickets in view appear in Zendesk
- Add new Zendesk tickets to a HubSpot contact list
- Update Zendesk tickets when HubSpot properties change
- Add new Zendesk users as contacts in HubSpot
- Create Zendesk tickets for updated HubSpot deal stages
- Create HubSpot contacts from new Zendesk organizations and keep them updated
- Create Zendesk users for new HubSpot contacts in a list
- Create Zendesk tickets when new contact property changes occur in HubSpot
- Create or update HubSpot contacts for new Zendesk tickets
- Create new HubSpot contacts from new Zendesk users
- Create tickets in Zendesk for new form submissions in HubSpot
- Update Zendesk tickets when new ticket property changes occur in HubSpot
- Create new HubSpot contacts when tags are added to Zendesk users
- Create new HubSpot contacts from new Zendesk tickets in view
- Update contacts in HubSpot when tickets are updated in Zendesk
- Update Zendesk tickets when new ticket property changes occur in HubSpot
- Create or update HubSpot contacts when new Zendesk users are added
- Create HubSpot deals from Zendesk tickets with ChatGPT