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Quickly connect HubSpot to Zendesk with a Zapier template.

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Create Zendesk tickets from new HubSpot form submissions
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HubSpot + Zendesk
Update HubSpot contacts when new Zendesk tickets are created
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Zendesk + HubSpot
Add new Zendesk tickets to a HubSpot contact list
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Zendesk + HubSpot
Create new HubSpot tickets when new tickets arrive in Zendesk
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Zendesk + HubSpot
Update HubSpot contacts from new Zendesk tickets
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Zendesk + HubSpot
Update Zendesk tickets when HubSpot properties change
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HubSpot + Zendesk

Create Zendesk tickets from new HubSpot form submissions

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HubSpot + Zendesk

Update HubSpot contacts when new Zendesk tickets are created

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Zendesk + HubSpot

Add new Zendesk tickets to a HubSpot contact list

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Zendesk + HubSpot

Create new HubSpot tickets when new tickets arrive in Zendesk

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Zendesk + HubSpot

Update HubSpot contacts from new Zendesk tickets

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Zendesk + HubSpot

Update Zendesk tickets when HubSpot properties change

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HubSpot + Zendesk

Add contacts to HubSpot workflows from Zendesk tickets
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Zendesk + HubSpot
Add contacts to HubSpot from new users in Zendesk
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Zendesk + HubSpot

How Zapier works

Zapier makes it easy to integrate HubSpot with Zendesk - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from HubSpot.

Add your action

An action happens after the trigger—such as "Delete User" in Zendesk.

You’re connected!

Zapier seamlessly connects HubSpot and Zendesk, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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Frequently Asked Questions about HubSpot + Zendesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Zendesk

How can I integrate HubSpot with Zendesk?

You can integrate HubSpot with Zendesk by using triggers and actions within our platform. This allows data to be automatically transferred between the two applications based on specific events such as a new ticket creation or a deal status update.

What types of triggers are available when integrating HubSpot with Zendesk?

Our integration supports various triggers like new contact creation in HubSpot, ticket status changes in Zendesk, and form submissions. These triggers help automate workflows between the two platforms.

Can I create new contacts in HubSpot from Zendesk tickets?

Yes, you can set up a workflow that automatically creates a new contact in HubSpot each time a ticket is created in Zendesk. This process involves setting up specific triggers and actions for seamless data synchronization.

Is it possible to update Zendesk tickets based on HubSpot CRM activities?

Certainly! You can configure actions so that when specific activities happen in your HubSpot CRM—such as deal closures or note additions—your corresponding Zendesk tickets get updated accordingly.

Do I need any coding skills to set up the integration?

No coding skills are required. Our intuitive interface allows you to connect and configure the integration through simple drag-and-drop functionalities involving triggers and actions.

How do I handle duplicate data when integrating these platforms?

Our system includes options to filter out duplicates by setting conditions and rules within your trigger-action setup, ensuring that only unique and relevant data is synced.

Can automated follow-up tasks be created in HubSpot from resolved Zendesk tickets?

Yes, by configuring an action for resolved tickets, you can automatically create follow-up tasks or reminders within HubSpot, helping streamline your post-resolution customer engagement process.

Practical ways you can use HubSpot and Zendesk

Expense tracking and reporting

Automates the tracking of business expenses and generates comprehensive reports, saving time and improving financial oversight.

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Ticket prioritization system

Automates the categorization and prioritization of customer support tickets to ensure faster response times for high-priority issues.

Customer Support Ops

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Social media performance analysis

Automates the gathering and analysis of social media performance metrics to provide actionable insights into campaign effectiveness.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Property Name
  Required
Trigger
Instant
Try It
Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Trigger
Polling
Try It
- Form
  Required
Trigger
Instant
Try It
- Contact List
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Type of Custom Object
  Required
Trigger
Instant
Try It
- Channel
  Required
- Status
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Property Name
  Required
Trigger
Polling
Try It
- Type of Custom Object
  Required
Trigger
Instant
Try It
- Note
- Contact List
  Required
- Contact Email
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Company
Creates a Company in HubSpot.
Action
Write
Create Associations
Creates associations between objects.
Action
Write
- Note
- Channel
  Required
- Message Content
  Required
- When
- Save as draft
Action
Write
- Note
- Note
- Name
  Required
- Company
- Contact
Action
Write
- Note
- Workflow Name
  Required
- Contact's Email
  Required
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Note
- Blog URL
  Required
- Blog Author
  Required
- Article State
  Required
- Blog Post URL
  Required
- Name
  Required
- Blog Post Content
  Required
- Meta Description
  Required
- Featured image URL
Action
Write
Create Product
Creates a Product in HubSpot.
Action
Write
- Note
- Contact List
  Required
- Contact Email
  Required
- Halt my task if contact is already a member of the list
Action
Write
Create Ticket
Creates a Ticket in HubSpot.
Action
Write
Update Contact
Update a Contact in HubSpot.
Action
Write
Update Line_item
Update a Line_item in HubSpot.
Action
Write
Update Ticket
Update a Ticket in HubSpot.
Action
Write
- Note
- Contact's Email
  Required
Action
Write
- Note
- Note
- Contact's Email
  Required
Action
Write
- Note
- Name
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search
Find Associations
Find associations between objects.
Action
Search
- Object Type
  Required
- Pipeline Id
  Required
- Stage Id
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search or write
- Type of Custom Object
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
  Required
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- Ticket (Required for non-admins)
- Tags
  Required
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- Should the comment be public?
- File
  Required
Action
Write
- Ticket (Required for non-admins)
- Tags
  Required
Action
Write
- Ticket (Required for non-admins)
- Subject
  Required
- Assignee
- Group_id
- Status
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
- Tags
  Required
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External_id
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- File
  Required
Action
Write
- Name
  Required
- Contact's Email
  Required
- Details
- Notes
- Phone
- Tags
  Required
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Info
- Type
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group_id
- Name
  Required
- Contact's Email
  Required
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
  Required
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- File
  Required
Action
Search or write
- Query
  Required
- Name
  Required
- Contact's Email
  Required
- Details
- Notes
- Phone
- Tags
  Required
- Role
- Organization
- External_id
- Verified
Action
Search or write

- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Event Type
Trigger
Polling
Try It
- Type
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Blog Url
  Required
- Article State
  Required
Trigger
Polling
Try It
New Deal
Triggers when a new Deal is created.
Trigger
Instant
Try It
- Property Name
  Required
- Properties to retrieve
Trigger
Polling
Try It
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Property Name
  Required
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Note
- Note
- Additional properties to retrieve
Trigger
Polling
Try It
- Note
- Name
  Required
Action
Write
Create Contact
Creates a Contact in HubSpot.
Action
Write
- Note
- Halt task if any associations error occurred
- Type
- Assigned To
Action
Write
- Type of Custom Object
  Required
Action
Write
Create Deal
Creates a Deal in HubSpot.
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
- Type of Custom Object
  Required
Action
Write
- Note
Action
Write
- Company ID
  Required
- Note
- Additional properties to retrieve
Action
Write
Create Line_item
Creates a Line_item in HubSpot.
Action
Write
- Note
- Contact's Email
  Required
- Event ID
  Required
- Contact Value
Action
Write
Remove Associations
Removes associations between objects.
Action
Write
- Note
- Form
  Required
- Note
- HubSpot usertoken
- IP address
- Page name
- Page URI
- Page ID
- SFDC campaign ID
- GoToWebinar key/ID
- Submission timestamp
- Skip validation
Action
Write
Update Company
Update a Company in HubSpot.
Action
Write
Update Deal
Update a Deal in HubSpot.
Action
Write
Update Product
Update a Product in HubSpot.
Action
Write
- Type of Custom Object
  Required
Action
Write
- Folder
  Required
- Filename
  Required
- Access level
  Required
- File
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Message Content
  Required
Action
Write
- Note
- Additional properties to retrieve
Action
Search
- Type of Custom Object
  Required
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Owner email
  Required
- Search among deactivated owners
Action
Search
- Owner Id
  Required
- Search among deactivated owners
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Name
  Required
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Name
  Required
- Note
- Company
- Contact
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
  Required
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group_id
- Name
  Required
- Contact's Email
  Required
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
  Required
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External_id
- Email CC
- File
  Required
Action
Write
- Ticket (Required for non-admins)
- Comment
  Required
- First Comment/Description format
- Should the comment be public?
Action
Write
- Organization
  Required
- Name
  Required
- Details
- Notes
- Tags
  Required
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
  Required
- Contact's Email
  Required
- Details
- Notes
- Phone
- Tags
  Required
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Message Content
  Required
Action
Write
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
  Required
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write

Learn how to automate HubSpot on the Zapier blog

Learn how to automate Zendesk on the Zapier blog

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

Learn moreLearn moreHelpHelp

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Connect HubSpot and Zendesk to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create Zendesk tickets from new HubSpot form submissions

Update HubSpot contacts when new Zendesk tickets are created

Add new Zendesk tickets to a HubSpot contact list

Create new HubSpot tickets when new tickets arrive in Zendesk

Update HubSpot contacts from new Zendesk tickets

Update Zendesk tickets when HubSpot properties change

Create Zendesk tickets from new HubSpot form submissions

Update HubSpot contacts when new Zendesk tickets are created

Add new Zendesk tickets to a HubSpot contact list

Create new HubSpot tickets when new tickets arrive in Zendesk

Update HubSpot contacts from new Zendesk tickets

Update Zendesk tickets when HubSpot properties change

Add contacts to HubSpot workflows from Zendesk tickets

Add contacts to HubSpot from new users in Zendesk

How Zapier works

Choose a trigger

Add your action

You’re connected!

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about HubSpot + Zendesk integrations

Practical ways you can use HubSpot and Zendesk

Expense tracking and reporting

Ticket prioritization system

Social media performance analysis

Supported triggers and actions

Learn how to automate HubSpot on the Zapier blog

How to use Zapier's HubSpot Salesforce integration

How to integrate Hubspot with Gmail

How to get Slack notifications for HubSpot form responses

Learn how to automate Zendesk on the Zapier blog

7 ways to use Zapier's Zendesk integration

Connect HubSpot to Zendesk on the world's largest no-code automation platform

Explore HubSpot + Zendesk Integrations

Explore HubSpot + Zendesk Integrations