HubSpot + Twilio

Create new HubSpot tickets from new Twilio whatsapp messages

When a new message arrives on WhatsApp via Twilio, keep your customer service efficient and your responses timely with this workflow. It instantly opens a new ticket in HubSpot, ensuring your team can start addressing the concerns or queries swiftly. This automated process saves you time and helps maintain consistent communication with your customers.

When a new message arrives on WhatsApp via Twilio, keep your customer service efficient and your responses timely with this workflow. It instantly opens a new ticket in HubSpot, ensuring your team can start addressing the concerns or queries swiftly. This automated process saves you time and helps maintain consistent communication with your customers.

  1. When this happens...
    TwilioTwilio
    New WhatsApp Message

    Triggers when a WhatsApp message is sent to your Twilio number.

    TriggerPolling
  2. automatically do this!
    HubSpotHubSpot
    Create Ticket

    Creates a Ticket in HubSpot.

    ActionWrite
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Supported triggers and actions

    • Instructions Copy

    Trigger
    Instant
    Try It
    • To NumberRequired

    • Apply US Prefix

    Trigger
    Polling
    Try It
    • To NumberRequired

    Trigger
    Polling
    Try It
    • Help Text

    • From NumberRequired

    • Alphanumeric Sender ID

    • To NumberRequired

    • MessageRequired

    • Media Url

    Action
    Write
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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

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  • Marketing Automation

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twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn more

Related categories

  • Phone & SMS

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