HubSpot + Twilio
Create new HubSpot tickets from new Twilio whatsapp messages
When a new message arrives on WhatsApp via Twilio, keep your customer service efficient and your responses timely with this workflow. It instantly opens a new ticket in HubSpot, ensuring your team can start addressing the concerns or queries swiftly. This automated process saves you time and helps maintain consistent communication with your customers.
When a new message arrives on WhatsApp via Twilio, keep your customer service efficient and your responses timely with this workflow. It instantly opens a new ticket in HubSpot, ensuring your team can start addressing the concerns or queries swiftly. This automated process saves you time and helps maintain consistent communication with your customers.
- When this happens...
New WhatsApp MessageTriggers when a WhatsApp message is sent to your Twilio number.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
Create TicketCreates a Ticket in HubSpot.
ActionWriteCreate a new record or update an existing record in your app.
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New Phone Number
Triggers when you add a new phone number.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Recording
Triggers when a new recording is available on your account.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planFrom NumberRequired
To NumberRequired
MessageRequired
Voice
Language
Send Digits
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.From NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planContact ListRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Type of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planType of Custom ObjectRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
List NameRequired
Contact EmailRequired
Halt my task if contact is already a member of the list
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Company
Creates a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Associations
Creates associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Social Media ChannelRequired
Message ContentRequired
When
Save as draft
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
NameRequired
Company
Contact
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Workflow NameRequired
Contact's EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Deal IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Line_item IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Blog URLRequired
Blog AuthorRequired
Publish This Post?Required
Blog Post URLRequired
Blog Post TitleRequired
Blog Post ContentRequired
Meta DescriptionRequired
Featured image URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Product
Creates a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
List NameRequired
Contact EmailRequired
Halt my task if contact wasn't a member of the listRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Ticket
Creates a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Contact
Update a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Line_item
Update a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Ticket
Update a Ticket in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Note
Contact EmailRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appFind Associations
Find associations between objects.
ActionThis is an event a Zap performs.SearchFind existing data in your appObject TypeRequired
Pipeline IdRequired
Stage IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundType of Custom ObjectRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
To NumberRequired
Apply US Prefix
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planHelp Text
From NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planBlog UrlRequired
Article StateRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew Deal
Triggers when a new Deal is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Property NameRequired
Properties to retrieveRequired
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planProperty NameRequired
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Note
Note
Additional properties to retrieve
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNote
NameRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Contact
Creates a Contact in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Halt task if any associations error occurred
Engagement TypeRequired
Assigned To
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Deal
Creates a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Company IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
Note
Additional properties to retrieve
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Create Line_item
Creates a Line_item in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Contact Email AddressRequired
Event IDRequired
Contact Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Remove Associations
Removes associations between objects.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
FormRequired
Note
HubSpot usertoken
IP address
Page name
Page URI
Page ID
SFDC campaign ID
GoToWebinar key/ID
Submission timestamp
Skip validation
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Company
Update a Company in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Deal
Update a Deal in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Update Product
Update a Product in HubSpot.
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Type of Custom ObjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.FolderRequired
FilenameRequired
Access levelRequired
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Note
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appType of Custom ObjectRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner emailRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appOwner IdRequired
Search among deactivated owners
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
Additional properties to retrieve
ActionThis is an event a Zap performs.SearchFind existing data in your appNote
NameRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
NameRequired
Note
Company
Contact
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundNote
Additional properties to retrieve
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
Related categories
Related categories
Related Zap Templates
- Send Twilio texts for new HubSpot contact property changes
- Send sms via Twilio with every new HubSpot form submission
- Update HubSpot contacts when new Twilio recordings are created
- Call phones in Twilio for new HubSpot form submissions
- Add new Facebook Lead Ad leads to HubSpot and get a Twilio SMS about them
- Send sms in Twilio to new HubSpot contacts in a list
- Create HubSpot tickets from new Twilio sms messages
- Send sms for new HubSpot form submissions with Twilio
- Send sms notifications through Twilio for updated deal stages in HubSpot
- Update HubSpot contacts with new Twilio transcriptions
- Create HubSpot contacts from new Twilio transcriptions
- Update HubSpot contacts when new Twilio calls come in
- Add new Twilio calls as contacts to HubSpot lists
- Update HubSpot contacts when new transcriptions arrive in Twilio
- Add new Twilio transcriptions to HubSpot contacts
- Update HubSpot contacts when new Twilio recordings are created
- Create new HubSpot contacts from incoming Twilio sms messages
- Create HubSpot engagements when new Twilio recordings are added
- Send sms via Twilio for new HubSpot engagements
- Send sms via Twilio for updated deal stages in HubSpot
- Create new HubSpot deals from new Twilio calls
- Create new HubSpot tickets from new Twilio calls
- Send sms via Twilio for newly created or updated contacts in HubSpot
- Call phones in Twilio when new contacts are added in HubSpot
- Send sms in Twilio for new tickets in HubSpot
- Update HubSpot contacts when new Twilio sms arrive
- Send sms via Twilio for every new contact in HubSpot
- Create new HubSpot contacts from new Twilio calls
- Create new HubSpot tickets from new Twilio recordings
- Send sms messages via Twilio for new contacts in your HubSpot list
- Send sms via Twilio for new HubSpot contacts
- Create or update HubSpot contacts from new Twilio sms
- "turn new whatsapp messages in Twilio into contacts in HubSpot"
Related Zap Templates
- Send sms via Twilio with every new HubSpot form submission
- Add new Facebook Lead Ad leads to HubSpot and get a Twilio SMS about them
- Send sms for new HubSpot form submissions with Twilio
- Create HubSpot contacts from new Twilio transcriptions
- Update HubSpot contacts when new transcriptions arrive in Twilio
- Create new HubSpot contacts from incoming Twilio sms messages
- Send sms via Twilio for updated deal stages in HubSpot
- Send sms via Twilio for newly created or updated contacts in HubSpot
- Update HubSpot contacts when new Twilio sms arrive
- Create new HubSpot tickets from new Twilio recordings
- Create or update HubSpot contacts from new Twilio sms
- Update HubSpot contacts when new Twilio recordings are created
- Send sms in Twilio to new HubSpot contacts in a list
- Send sms notifications through Twilio for updated deal stages in HubSpot
- Update HubSpot contacts when new Twilio calls come in
- Add new Twilio transcriptions to HubSpot contacts
- Create HubSpot engagements when new Twilio recordings are added
- Create new HubSpot deals from new Twilio calls
- Call phones in Twilio when new contacts are added in HubSpot
- Send sms via Twilio for every new contact in HubSpot
- Send sms messages via Twilio for new contacts in your HubSpot list
- "turn new whatsapp messages in Twilio into contacts in HubSpot"