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HubSpot + Twilio

Create HubSpot tickets from new Twilio sms messages

Effortlessly manage your customer support inquiries with this Twilio and HubSpot workflow. Whenever a new SMS is received in Twilio, a ticket will be created in HubSpot, streamlining your support process and ensuring that your customers get the assistance they need. Stay on top of your customer communication and improve response times with this seamless automation.

Effortlessly manage your customer support inquiries with this Twilio and HubSpot workflow. Whenever a new SMS is received in Twilio, a ticket will be created in HubSpot, streamlining your support process and ensuring that your customers get the assistance they need. Stay on top of your customer communication and improve response times with this seamless automation.

  1. When this happens...
    TwilioTwilio
    New SMS

    Triggers when an SMS is sent to your Twilio number.

    TriggerPolling
  2. automatically do this!
    HubSpotHubSpot
    Create Ticket

    Creates a Ticket in HubSpot.

    ActionWrite
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Supported triggers and actions

  • Twilio triggers, actions, and search

    New Recording

    Triggers when a new recording is available on your account.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search

    New Transcription

    Triggers when a new transcription is available on your account.

    Trigger
    Polling
    Try It
    • From NumberRequired

    • To NumberRequired

    • MessageRequired

    • Voice

    • Language

    • Send Digits

    Action
    Write
    • Instructions Copy

    Trigger
    Instant
    Try It
    • To NumberRequired

    • Apply US Prefix

    Trigger
    Polling
    Try It
    • To NumberRequired

    Trigger
    Polling
    Try It
    • Help Text

    • From NumberRequired

    • Alphanumeric Sender ID

    • To NumberRequired

    • MessageRequired

    • Media Url

    Action
    Write
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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

Related categories

twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

Related categories

Triggers & Actions