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HubSpot
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HubSpot
1. Choose trigger event
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Twilio
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Twilio
2. Choose action
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1. Select the event
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HubSpot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from HubSpot.

Add your action

An action happens after the trigger—such as "Call Phone" in Twilio.

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Zapier seamlessly connects HubSpot and Twilio, automating your workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about HubSpot + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Twilio

How do I integrate HubSpot with Twilio?

Integration between HubSpot and Twilio can be done using Zapier, which allows for seamless communication between the two platforms. You can set up triggers such as new contacts in HubSpot to prompt actions in Twilio like sending an SMS.

What kind of triggers are available for HubSpot and Twilio integration?

Triggers can include events like a new contact or deals in HubSpot, which then initiate actions like sending an SMS or making a call via Twilio.

Can I automatically send SMS from Twilio when a deal is closed in HubSpot?

Yes, by setting up a trigger for "Deal Closed" in HubSpot, you can automate the process to send an SMS through Twilio using our platform.

Is it possible to update a contact in HubSpot when an SMS is received via Twilio?

While receiving an SMS via Twilio cannot directly trigger an update in HubSpot, you can configure webhooks that facilitate syncing such information back into HubSpot through our platform.

What are some common use cases for integrating these two platforms?

Common use cases include automating follow-ups through SMS after capturing leads in HubSpot, managing customer communications post-sale, and updating contact details based on interactions tracked by both systems.

Do I need any coding skills to set up the integration between HubSpot and Twilio?

No coding skills are needed. Our platform provides a user-friendly interface where you can easily configure triggers and actions without needing technical expertise.

Can I automate welcome messages through this integration after someone fills out a form on my website?

Absolutely! Set up your form submissions as a trigger event within HubSpot. This allows you to send automated welcome messages via SMS using Twilio through our integration system.

Practical ways you can use HubSpot and Twilio

Send notifications for new deals

When a new deal is created in HubSpot, Zapier can trigger an SMS notification sent via Twilio to alert the business owner or sales team. This ensures no deal goes unnoticed, reducing the chance of a delay in follow-up, and provides real-time updates to keep the team informed.

Business Owner
Monitor SMS logs for CRM updates

Zapier can automatically update a contact's activity log in HubSpot whenever an SMS is received in Twilio. This simplifies tracking communication history for IT teams managing integrations, saving time and ensuring CRM data remains accurate and up-to-date.

IT
Follow up leads with SMS

Zapier can send a personalized follow-up SMS via Twilio whenever a new form submission occurs in HubSpot. This workflow helps marketing teams efficiently engage with prospects immediately, increasing lead conversion rates and providing a consistent experience for all prospects.

Marketing & Marketing Ops

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
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    • Event Type
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Learn how to automate HubSpot on the Zapier blog

Learn how to automate Twilio on the Zapier blog

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About HubSpot
HubSpot is your all-in-one stop for all of your marketing software needs.
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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