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Zapier makes it easy to integrate HubSpot with PagerDuty - no code necessary. See how you can get setup in minutes.

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HubSpot
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HubSpot
1. Choose trigger event
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PagerDuty
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PagerDuty
2. Choose action
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1. Select the event
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HubSpot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Company" from HubSpot.

Add your action

An action happens after the trigger—such as "Add Acknowledge Event" in PagerDuty.

You’re connected!

Zapier seamlessly connects HubSpot and PagerDuty, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions
    • Note
    • Additional properties to retrieve
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    • Note
    • Additional properties to retrieve
    Trigger
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    • Property Name
      Required
    Trigger
    Instant
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    • Note
    • Additional properties to retrieve
    Trigger
    Polling
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    • Note
    • Additional properties to retrieve
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    • Note
    • Additional properties to retrieve
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    • Event Type
    Trigger
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Practical ways you can use HubSpot and PagerDuty

Ensure key customer updates reach owners.

When a contact in HubSpot is updated with critical information, Zapier triggers a PagerDuty alert to notify the business owner. This ensures high-priority updates don't get lost, improving oversight and responsiveness to customer needs.

Business Owner
Alert engineers about new customer incidents.

When a new incident is created or updated in PagerDuty, Zapier automatically logs the incident as a new ticket in HubSpot. This ensures that engineering teams always have a centralized platform for tracking and resolving incidents, reducing response times and improving issue management.

Engineering
Notify the marketing team about form submissions.

When a new form is submitted on HubSpot, Zapier can trigger a PagerDuty incident as a notification to ensure the marketing team promptly reviews and takes the necessary action. This keeps the team aligned and improves lead response time.

Marketing & Marketing Ops

Learn how to automate HubSpot on the Zapier blog

Learn how to automate PagerDuty on the Zapier blog

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Frequently Asked Questions about HubSpot + PagerDuty integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and PagerDuty

How can I integrate HubSpot with PagerDuty to automate my workflow?

You can integrate HubSpot with PagerDuty using our platform. Create Zaps where you select a specific trigger event in HubSpot, such as receiving a new lead or updating a deal stage, and connect it to an action in PagerDuty, like creating an incident or adding a note. The integration ensures that important activities in HubSpot can immediately trigger alerts or actions in PagerDuty.

What are the typical triggers available for this integration between HubSpot and PagerDuty?

Typical triggers available for integrating HubSpot with PagerDuty include new contact creation, contact property change, new deal, deal stage change, and form submission within HubSpot. You can choose any of these triggers to initiate subsequent actions in PagerDuty.

What actions can be performed in PagerDuty when integrated with HubSpot?

When you integrate HubSpot with PagerDuty, available actions include creating an incident, acknowledging an incident, resolving an incident, and adding notes to incidents. These actions help manage alerts effectively from events initiated by your specified triggers in HubSpot.

Can I customize the data that gets transferred from HubSpot to PagerDuty during this integration?

Yes, you can customize the data fields that are mapped from HubSpot to create incidents or other actions in PagerDuty. Our platform allows you to select which properties or details from HubSpot should be included when an event triggers an action.

Is it possible to filter the events from HubSpot before triggering actions in PagerDuty?

It is certainly possible to set up filters within your workflows that determine which events in HubSpot should trigger actions in PagerDuty. For instance, you may only want incidents created for leads coming from specific sources or deals above a certain value.

How frequently are events checked between integrating services like HubSpot and PagerDuty?

Events are typically checked at regular intervals depending on your plan and settings. We ensure timely updates so your workflows keep pace with real-time data changes between HubSpot and PagerDuty.

Are there any known limitations when using Zapier to connect Hubspot and PagerDuty?

While our service provides robust integration capabilities between Hubspot and Pagerduty, it's important to note potential limitations such as API call restrictions by either platform or slight delays due to periodic polling intervals instead of real-time sync.

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About HubSpot
HubSpot is your all-in-one stop for all of your marketing software needs.
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About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
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