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Set up your first integration
Quickly connect HubSpot to Jira Service Management with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate HubSpot with Jira Service Management - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Company" from HubSpot.
Add your action
An action happens after the trigger—such as "Create Request" in Jira Service Management.
You’re connected!
Zapier seamlessly connects HubSpot and Jira Service Management, automating your workflow.
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Frequently Asked Questions about HubSpot + Jira Service Management integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Jira Service Management
How do I set up the HubSpot and Jira Service Management integration?
To set up the integration, you need to select triggers from HubSpot such as 'New Form Submission' or 'Contact Property Change', and map them to actions in Jira Service Management like 'Create Ticket' or 'Update Issue'. We guide you through connecting your accounts and configuring these workflows without needing any coding skills.
What triggers are available in the HubSpot and Jira Service Management integration?
The triggers available from HubSpot include events like 'Deal Stage Change', 'New Contact Added', and 'Email Opened'. You can use these triggers to initiate actions in Jira Service Management, helping automate your customer service processes.
Can I create a ticket in Jira Service Management when a new contact is added in HubSpot?
Yes, you can trigger the creation of a ticket in Jira Service Management whenever a new contact is added in HubSpot. By selecting the appropriate trigger-action pair during setup, this process becomes seamless.
Is it possible to update a Jira issue based on changes in HubSpot deal stages?
Absolutely, by using the 'Deal Stage Change' trigger from HubSpot, you can automate updates to corresponding issues in Jira. This keeps your service team informed with real-time data.
What types of data can be synced between HubSpot and Jira Service Management?
The integration allows for syncing various types of data including customer feedback, support tickets, deal information, and contact details. Data mappings are customizable based on your workflow requirements.
Can we automate notifications from Jira when certain conditions are met within a HubSpot workflow?
Yes, our platform allows you to set up automated notifications. For example, if a certain field is updated within a HubSpot workflow, a notification can be sent via email or chat directly from Jira Service Management.
How does error handling work between the two platforms during integration?
Whenever an error occurs during synchronization, we notify you immediately with detailed logs. This helps identify whether the issue lies with data formatting or connectivity so that it can be quickly resolved without disrupting workflows.
Practical ways you can use HubSpot and Jira Service Management
Create Jira tickets for deal-related tasks in HubSpot
When a new deal is created in HubSpot, Zapier will automatically create a corresponding task in Jira Service Management. This helps business owners ensure that operational or IT actions related to the deal are promptly initiated, maintaining smooth workflows and avoiding delays.
Business Owner
Sync new HubSpot tickets with Jira Service Management
When a new ticket is created in HubSpot, Zapier will create the same ticket in Jira Service Management. This integration ensures that IT teams can track issues reported by customers or employees directly within their preferred IT service tool, saving time and preventing missed tickets.
ITLog deal activity in Jira Service Management
Whenever a deal in HubSpot enters a specific stage, Zapier will create a request in Jira Service Management for any needed follow-ups. This automation makes sure every step in the customer journey is documented and addressed in the internal support system, improving coordination between sales and support teams.
Sales OpsSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
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