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Set up your first integration
Quickly connect HubSpot to Intercom with a Zapier template.
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How Zapier works
Zapier makes it easy to integrate HubSpot with Intercom - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Company" from HubSpot.
Add your action
An action happens after the trigger—such as "Add Note" in Intercom.
You’re connected!
Zapier seamlessly connects HubSpot and Intercom, automating your workflow.
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Frequently Asked Questions about HubSpot + Intercom integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with HubSpot and Intercom
How can I integrate HubSpot with Intercom using your platform?
You can integrate HubSpot with Intercom using our platform by creating a 'Zap' where you set HubSpot as the trigger app and Intercom as the action app. For example, you can trigger the creation of a new contact in Intercom whenever a new contact is added in HubSpot.
What are some popular triggers for HubSpot and Intercom integration?
Some popular triggers for this integration include 'New Form Submission' or 'Contact Property Change' in HubSpot. These triggers can prompt actions like creating or updating a user in Intercom, allowing seamless data flow between your marketing and customer communication tools.
Can I update existing users in Intercom when their information changes in HubSpot?
Yes, our platform allows you to set up a Zap that updates an existing user in Intercom when there is a change to their property information in HubSpot. This ensures that your contact records remain consistent across both platforms.
Is it possible to segment users based on their interaction with my emails sent through HubSpot?
Absolutely. You can use email engagement metrics such as opens and clicks from HubSpot as triggers to tag or segment users within Intercom based on their interactions. This helps tailor follow-up communications efficiently.
How do I set up alerts for my sales team if a high-value customer contacts us on Intercom?
You can create a Zap where contact requests received in Intercom trigger an alert sent directly to your sales team's email or CRM system if the contact matches criteria defined as ‘high-value’ based on properties from either HubSpot or Intercom.
Can I automate adding leads from my webinars hosted through HubSpot into Intercom?
Yes, by connecting webinar registration forms submitted via HubSpot as triggers, new leads can automatically be created as users in your Intercom account, enabling you to engage them promptly after your events.
Are there any limitations when syncing data between HubSpot and Intercom?
While our platform provides robust integration capabilities, limitations might occur based on API restrictions from either service or specific data fields not being supported for synchronization. We recommend checking documentation for any service-specific constraints.
Practical ways you can use HubSpot and Intercom
Performance Tracking Dashboard
Develop a single dashboard consolidating key metrics like revenue, expenses, and customer engagement.
Business OwnerEmail Campaign Automation
Streamline the creation, testing, and deployment of marketing email campaigns including list segmentation and A/B testing.
Marketing & Marketing OpsLead Scoring System
Create a system to automatically score leads based on their probability of conversion using factors like engagement and demographics.
Sales OpsSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Note
- Additional properties to retrieve
Try ItTriggerPolling- Note
- Additional properties to retrieve
Try ItTriggerPolling- Note
- Additional properties to retrieve
Try ItTriggerPolling- Property NameRequired
Try ItTriggerInstant
- Note
- Additional properties to retrieve
Try ItTriggerPolling- Note
- Additional properties to retrieve
Try ItTriggerPolling- Note
- Additional properties to retrieve
Try ItTriggerPolling- Event Type
Try ItTriggerPolling
