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  • Trello logoTrello logo

Help Scout + Trello

Start conversations in Help Scout for new cards in Trello

Easily manage your Trello and Help Scout activities with this efficient workflow. When a new card is added in Trello, this automation promptly creates a conversation in Help Scout. This ensures your customer service communication is in harmony with your project management, enhancing team collaboration and customer satisfaction.

Easily manage your Trello and Help Scout activities with this efficient workflow. When a new card is added in Trello, this automation promptly creates a conversation in Help Scout. This ensures your customer service communication is in harmony with your project management, enhancing team collaboration and customer satisfaction.

  1. When this happens...
    TrelloTrello
    New Card

    Triggers when a new card is added.

    TriggerPolling
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

    • Board

    • List

    • Card

    Trigger
    Polling
    Try It
    • ActivityRequired

    • Board

    • List

    • Card

    Trigger
    Instant
    Try It
    • Info

    • Board

    • Time Before

    • Time Before (Unit)

    • Status

    • Only cards where you're a member?

    Trigger
    Polling
    Try It
    • Board

    • List

    • Card

    Trigger
    Polling
    Try It
    • Board

    • List

    • Card

    Trigger
    Instant
    Try It
    • Board

    • Card

    Trigger
    Instant
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Related categories

trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

Related categories

Triggers & Actions