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Gravity Forms + Zendesk

Create tickets in Zendesk from new form submissions in Gravity Forms

Save precious time and manage customer queries more efficiently with this simple workflow. When a form is submitted on Gravity Forms, it initiates the creation of a new ticket within Zendesk. This ensures a seamless transition, allowing for swift responses and streamlined communication. You can now effortlessly maintain high customer service standards without the need for manual data entry.

Save precious time and manage customer queries more efficiently with this simple workflow. When a form is submitted on Gravity Forms, it initiates the creation of a new ticket within Zendesk. This ensures a seamless transition, allowing for swift responses and streamlined communication. You can now effortlessly maintain high customer service standards without the need for manual data entry.

  1. When this happens...
    Gravity FormsGravity Forms
    Form Submission

    Triggers when the specified form is submitted.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • FormRequired

    • Use Admin Field Labels?

    Trigger
    Instant
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    • FormRequired

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • FormRequired

    Action
    Write
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
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About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories