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Gravity Forms + Zendesk

Update Zendesk tickets from new Gravity Forms submissions

Keep your support tickets updated effortlessly with this simple workflow. When a form submission takes place in Gravity Forms, this automation will update the corresponding Zendesk ticket with the submitted data. Save time and ensure your support team has the latest information at their fingertips.

Keep your support tickets updated effortlessly with this simple workflow. When a form submission takes place in Gravity Forms, this automation will update the corresponding Zendesk ticket with the submitted data. Save time and ensure your support team has the latest information at their fingertips.

  1. When this happens...
    Gravity FormsGravity Forms
    Form Submission

    Triggers when the specified form is submitted.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    • Use Admin Field Labels?

    Trigger
    Instant
    Try It
    • FormRequired

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • FormRequired

    Action
    Write
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
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About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions