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Google Sheets + Zendesk

Update Zendesk tickets from new or updated rows in Google Sheets team drive

Stay organized and responsive with this helpful workflow that links Google Sheets with Zendesk. Whenever there is a new or updated row in your team's Google Sheets, it initiates a ticket update on Zendesk instantly. This automated process ensures effective ticket management on Zendesk, directly from updates in your Google Sheets, ultimately optimizing your customer support efficiency.

Stay organized and responsive with this helpful workflow that links Google Sheets with Zendesk. Whenever there is a new or updated row in your team's Google Sheets, it initiates a ticket update on Zendesk instantly. This automated process ensures effective ticket management on Zendesk, directly from updates in your Google Sheets, ultimately optimizing your customer support efficiency.

  1. When this happens...
    Google SheetsGoogle Sheets
    New or Updated Spreadsheet Row (Team Drive)

    Triggers when a new row is added or an existing row is updated in a spreadsheet. Optimized for Team Drive.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Polling
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Use Timezone set up on the spreadsheet to format date values?

    Action
    Write
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions