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Google Sheets + Zendesk

Keep track of updated Zendesk tickets by creating rows in Google Sheets

Keep track of every ticket update with this Zendesk to Google Sheets workflow. Whenever a ticket is updated in Zendesk, this setup creates a new row within a Google Sheets spreadsheet to record the changes. This way, you can better stay informed about ongoing support requests and continually enhance your customer support management.

Keep track of every ticket update with this Zendesk to Google Sheets workflow. Whenever a ticket is updated in Zendesk, this setup creates a new row within a Google Sheets spreadsheet to record the changes. This way, you can better stay informed about ongoing support requests and continually enhance your customer support management.

  1. When this happens...
    ZendeskZendesk
    Updated Ticket

    Triggers when an existing ticket is updated.

    TriggerPolling
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
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    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories