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Google Sheets + tawk.to

Record new tawk.to chats by creating rows in Google Sheets

Start a seamless record-keeping process with this efficient workflow. Every time a new chat starts on tawk.to, a new row gets created in your Google Sheets document. This automation ensures your team stays informed about customer interactions, enabling quicker responses and offering an enhanced service experience. Streamline your data management and keep a tidy record of all your customer engagements with minimum effort.

Start a seamless record-keeping process with this efficient workflow. Every time a new chat starts on tawk.to, a new row gets created in your Google Sheets document. This automation ensures your team stays informed about customer interactions, enabling quicker responses and offering an enhanced service experience. Streamline your data management and keep a tidy record of all your customer engagements with minimum effort.

  1. When this happens...
    tawk.totawk.to
    New Chat Started

    Triggers when the first message in a chat is sent by a visitor or agent.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Polling
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • PropertyRequired

    Trigger
    Instant
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

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tawk-to logo

About tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Related categories