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Google Sheets + Help Scout

Create Help Scout customers from new or updated rows in Google Sheets

Keep your Help Scout customer records up-to-date effortlessly. With this workflow, whenever there's a new or updated row in your Google Sheets, a new customer will be created in your Help Scout. This seamless connection ensures you never have to manually enter customer data again, saving you time and enhancing efficiency. Let your software handle the tedious tasks, so you can focus on providing excellent customer service.

Keep your Help Scout customer records up-to-date effortlessly. With this workflow, whenever there's a new or updated row in your Google Sheets, a new customer will be created in your Help Scout. This seamless connection ensures you never have to manually enter customer data again, saving you time and enhancing efficiency. Let your software handle the tedious tasks, so you can focus on providing excellent customer service.

  1. When this happens...
    Google SheetsGoogle Sheets
    New or Updated Spreadsheet Row

    Triggers when a new row is added or modified in a spreadsheet.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Customer

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    ActionWrite
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Supported triggers and actions

    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Polling
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger column

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Polling
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Use Timezone set up on the spreadsheet to format date values?

    Action
    Write
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.

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help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Related categories

Triggers & Actions