Connect Google Business Profile and Zoho CRM to unlock the power of automation
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Set up your first integration
Quickly connect Google Business Profile to Zoho CRM with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Google Business Profile with Zoho CRM - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Review" from Google Business Profile.
Add your action
An action happens after the trigger—such as "Add Attachment" in Zoho CRM.
You’re connected!
Zapier seamlessly connects Google Business Profile and Zoho CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Account
- LocationRequired
Try ItTriggerInstant- Review_nameRequired
- Your ReplyRequired
ActionWrite- New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - ModuleRequired
Try ItTriggerInstant
- LocationRequired
- SummaryRequired
- Topic TypeRequired
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItTriggerPolling - New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try ItTriggerPolling
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Practical ways you can use Google Business Profile and Zoho CRM
Sync new reviews with CRM.
With this workflow, each time a new review is created in your Google Business Profile, Zapier automatically adds the reviewer as a contact in Zoho CRM. This ensures your CRM is updated with the latest interactions, enabling you to follow up and address feedback instantly.
Business OwnerPost Google updates for new leads.
Whenever a new lead is created in Zoho CRM, Zapier publishes a post on your Google Business Profile to highlight new offerings or encourage customer engagement. This ensures you stay connected with your local audience while effectively managing marketing efforts.
Marketing & Marketing OpsLearn how to automate Google Business Profile on the Zapier blog
Learn how to automate Zoho CRM on the Zapier blog
Frequently Asked Questions about Google Business Profile + Zoho CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Google Business Profile and Zoho CRM
What is Google Business Profile and Zoho CRM integration?
The integration between Google Business Profile and Zoho CRM allows users to seamlessly synchronize their business's Google profile data with their Zoho CRM account, ensuring up-to-date information across platforms.
How can I set up triggers for the integration?
You can set up triggers such as when a new review is posted on your Google Business Profile or when your business information is updated. These triggers automatically send updates to Zoho CRM, keeping your data synced.
What actions are supported by the integration?
The integration supports actions like creating or updating contacts in Zoho CRM, logging activities when a new review is detected on your Google Business Profile, or alerting sales teams about changes.
Does the integration support real-time synchronization?
Yes, our integration supports real-time synchronization between Google Business Profile and Zoho CRM for most triggers and actions, ensuring data consistency across platforms with minimal delay.
Can I customize the fields that are synchronized?
Absolutely. We offer customization options that allow you to select specific fields from your Google Business Profile to sync with corresponding fields in Zoho CRM. This way, only relevant information is updated.
Is there a limit to the number of profiles I can connect?
There’s no hard limit on the number of profiles you can connect; however, performance might vary based on the volume of data processed. We recommend testing with a few profiles first before scaling up.
Do I need technical expertise to set up the integration?
No technical expertise is required to start using our integration. The setup process involves simple steps that guide you through connecting your accounts and configuring triggers and actions.
