Add AI-generated insights to Zapier Tables from Gong calls
After customer calls, it's easy for important insights to get buried in transcripts or forgotten. This Zap automatically captures AI-generated summaries from Gong and adds them to a Zapier Tables database. It keeps valuable customer insights organized and accessible, helping your team follow up faster and drive smarter conversations.
After customer calls, it's easy for important insights to get buried in transcripts or forgotten. This Zap automatically captures AI-generated summaries from Gong and adds them to a Zapier Tables database. It keeps valuable customer insights organized and accessible, helping your team follow up faster and drive smarter conversations.
- When this happens...New Call
Triggers when a new call is processed.
- automatically do this...Conversation (Legacy)
Sends a Chat to OpenAI and generates a Completion, optionally storing messages as we do. Powered by Chat Completions API.
- then do this!Create Record
Creates a new record on a table.
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Accessible Workspaces
Available Saved Searches
Try It1. THE OBJECT THAT WAS VIEWED - What's The Name Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The ID Of The Object?Required
1. THE OBJECT THAT WAS VIEWED - What's The Direct URL To View The Object?Required
1. THE OBJECT THAT WAS VIEWED - How Many Dynamic Properties Do You Have To Display For The Object?Required
2. THE VIEWING EVENT - What's The Name Of The Event? (example: "Document Viewed" or "Presentation Viewed")
2. THE VIEWING EVENT - What's The ID Of The Event?
2. THE VIEWING EVENT - What's The URL To View More Info Regarding The Event?
2. THE VIEWING EVENT - How Many Dynamic Properties Do You Have To Display For The Sharing Event?Required
EmailRequired
Name
GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Message
ImagesRequired
Max Tokens
Text to Be AnalyzedRequired
ModelRequired
Analysis TypeRequired
Info 1
Temperature
Top P
1. THE OBJECT THAT WAS ENGAGED - What's The Name Of The Object?
1. THE OBJECT THAT WAS ENGAGED - What's The ID Of The Object?
1. THE OBJECT THAT WAS ENGAGED - What's The Direct URL To View The Object?
1. THE OBJECT THAT WAS ENGAGED - How Many Dynamic Properties Do You Have To Display For The Object?Required
2. THE CUSTOM ACTION EVENT - What's The Name Of The Event? (example: "Contract Signed" Or "Presentation Downloaded")Required
2. THE CUSTOM ACTION EVENT - What's The ID Of The Event?
2. THE CUSTOM ACTION EVENT - What's The URL To View More Info Regarding The Event?
2. THE CUSTOM ACTION EVENT - How Many Dynamic Properties Do You Have To Display For The Event?Required
EmailRequired
Name
GONG WORKSPACE - If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to.
Message
ImageRequired
Max Tokens
Text to Be AnalyzedRequired
Info 1
Max Tokens
ModelRequired
Temperature