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Gmail + Zendesk

Send emails in Gmail for new actions on tickets in Zendesk

Ensure a swift response to every new ticket in your Zendesk account by setting up this workflow. When any new activity occurs on a ticket in Zendesk, an email will be promptly sent through your Gmail account, ensuring you stay on top of ticket activities without having to constantly monitor your Zendesk dashboard. Simplify your customer support process and improve response times with this seamless workflow.

Ensure a swift response to every new ticket in your Zendesk account by setting up this workflow. When any new activity occurs on a ticket in Zendesk, an email will be promptly sent through your Gmail account, ensuring you stay on top of ticket activities without having to constantly monitor your Zendesk dashboard. Simplify your customer support process and improve response times with this seamless workflow.

  1. When this happens...
    ZendeskZendesk
    Updated Ticket

    Triggers when an existing ticket is updated.

    TriggerPolling
  2. automatically do this!
    GmailGmail
    Send Email

    Triggers when a new email appears in the specified mailbox.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions