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1. Choose trigger event
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2. Choose action
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1. Select the event
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Ended" from tawk.to.

Add your action

An action happens after the trigger—such as "Add Label to Email" in Gmail.

You’re connected!

Zapier seamlessly connects tawk.to and Gmail, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Property
      Required
    Trigger
    Instant
    Try It
    • Property
      Required
    Trigger
    Instant
    Try It
    • Label or mailbox
    • Search keywords
    Trigger
    Polling
    Try It
    • Label or mailbox
      Required
    Trigger
    Polling
    Try It

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Customers have created over 25 million Zaps on the platform

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Connect tawk.to and Gmail to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Learn how to automate Gmail on the Zapier blog

Make work flow with AI

Level up your tawk.to to Gmail integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about tawk.to + Gmail integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with tawk.to and Gmail

How can I integrate tawk.to with Gmail using our platform?

Our integration platform allows you to set up automated workflows, commonly known as Zaps, between tawk.to and Gmail. You can create triggers and actions such as sending an email in Gmail when a new chat begins in tawk.to.

What triggers are available for tawk.to and Gmail integration?

For the integration between tawk.to and Gmail, you can use triggers like 'New Chat Started' or 'Chat Assigned' from tawk.to to initiate actions in Gmail, such as sending an email or creating a draft.

Can I automate sending a welcome email when a new chat starts on tawk.to?

Yes, by setting up a Zap where the trigger is 'New Chat Started' in tawk.to, you can automate sending a welcome email through Gmail.

Is it possible to save chat transcripts from tawk.to to my Gmail account automatically?

Absolutely. You can configure the integration to take chat transcripts from tawk.to and send them as emails to your Gmail account using specific triggers we support.

What kind of actions can I perform in Gmail with this integration?

With our platform's integration, actions such as sending emails, creating drafts, or even labeling emails in your inbox are possible following events triggered by tawk.to chats.

Is there any limit on the number of Zaps I can create for this integration?

The number of Zaps you can create may depend on your subscription plan with us. However, the flexibility allows multiple Zaps connecting different triggers from tawk.to with various actions in Gmail.

How do we handle errors during a Zap execution for this integration?

If there's an error during Zap execution between tawk.to and Gmail, we provide detailed error logs so you can identify what might have gone wrong. You also have the option to receive notifications if an error occurs.

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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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About Gmail
One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
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