Gmail + Help Scout
Assign Help Scout conversations and send emails through Gmail
Manage your customer service communications more efficiently with this automation. When a new conversation is assigned in Help Scout, a corresponding email will be sent from your Gmail account. This workflow allows you to keep track of your Help Scout conversations and ensures prompt communication with clients, streamlining your customer service process.
Manage your customer service communications more efficiently with this automation. When a new conversation is assigned in Help Scout, a corresponding email will be sent from your Gmail account. This workflow allows you to keep track of your Help Scout conversations and ensures prompt communication with clients, streamlining your customer service process.
- When this happens...Conversation Assigned
Triggers when a conversation is assigned to agent.
- automatically do this!Send Email
Triggers when a new email appears in the specified mailbox.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
