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Set up your first integration
Quickly connect GitHub to Zendesk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate GitHub with Zendesk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Branch" from GitHub.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects GitHub and Zendesk, automating your workflow.
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Frequently Asked Questions about GitHub + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with GitHub and Zendesk
How can I integrate GitHub with Zendesk?
To integrate GitHub with Zendesk, you can set up a Zap using our platform. This will allow you to automate workflows such as creating new issues in GitHub whenever a Zendesk ticket is updated or closed.
What triggers are available for the GitHub-Zendesk integration?
Our integration supports triggers like 'New Issue' in GitHub and 'Updated Ticket' in Zendesk, enabling timely actions across platforms.
Can I automatically create a Zendesk ticket from a new GitHub issue?
Yes, with the integration, you can automatically generate a Zendesk ticket whenever a new issue is created in GitHub. You'll need to set up this workflow as an action triggered by the new issue event.
Is it possible to update a GitHub issue when a Zendesk ticket status changes?
Absolutely. Our platform allows you to update pertinent fields in a GitHub issue anytime there’s a change in the status of an associated Zendesk ticket.
Do I need coding skills to set up the GitHub and Zendesk integration?
No coding skills are needed. Our user-friendly interface guides you through the process of setting up various workflows between GitHub and Zendesk.
What actions can be triggered in Zendesk from GitHub events?
Actions such as creating or updating tickets in Zendesk can be triggered from events like new pull requests or issues being opened in your GitHub repository.
How do we handle authentication for integrating these platforms?
We use secure OAuth authentication methods for both GitHub and Zendesk integrations, ensuring your data is accessible only by authorized users.
Practical ways you can use GitHub and Zendesk
Notify about GitHub repo events in Zendesk
Stay informed on major activities with your repositories. When a new event happens on any GitHub repo, Zapier creates a Zendesk ticket to alert you or your teams. This enables better tracking and faster responses for critical repository updates.
Business Owner
Create Zendesk tickets from new GitHub issues
When a new issue is created in GitHub, you can track its resolution by automatically creating a Zendesk ticket. Zapier helps bridge the gap between development and support teams by ensuring any issue in GitHub gets directed to the team responsible for addressing it quickly.
Engineering
Track new GitHub pull requests in Zendesk
When a pull request is created in GitHub, Zapier can automatically create a Zendesk ticket to notify your IT team for review or approval steps. This ensures no pull request is overlooked, streamlining your code review process.
ITSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- RepoRequired
Try ItTriggerPolling- RepoRequired
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- Issue_only
Try ItTriggerPolling- Actor of EventRequired
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- RepoRequired
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- Head
Try ItTriggerPolling- Which gists?
Try ItTriggerPolling- Which types of issues should this trigger on?
- Organization
- RepoRequired
- Label
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