Connect Front and OpenPhone to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Set up your first integration
Quickly connect Front to OpenPhone with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Front with OpenPhone - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Comment" from Front.
Add your action
An action happens after the trigger—such as "Create or Update Contact" in OpenPhone.
You’re connected!
Zapier seamlessly connects Front and OpenPhone, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Team
- Inboxes
Try ItTriggerInstant- Team
- Inboxes
Try ItTriggerInstant- Team
- Tags
Try ItTriggerInstant- Contact IDRequired
- HandleRequired
- Handle SourceRequired
ActionWrite
- Team
- RuleRequired
Try ItTriggerInstant- Team
- Inboxes
Try ItTriggerInstant- Conversation IDRequired
- Author
- BodyRequired
ActionWrite- Conversation IDRequired
- Links External URLsRequired
ActionWrite
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Front and OpenPhone
Log customer interactions to OpenPhone.
When a new inbound message is received in Front, log it as an interaction in OpenPhone. This ensures that all customer interactions are tracked across communication platforms, allowing for seamless follow-ups and a unified customer view.
Customer Support OpsNotify project managers about customer escalations.
When a new tag is added to a conversation in Front indicating a customer escalation, send a message to the project manager's OpenPhone number. This process keeps project managers in the loop about high-priority customer issues, fostering timely resolutions and improved collaboration.
Project ManagementLearn how to automate Front on the Zapier blog
Frequently Asked Questions about Front + OpenPhone integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Front and OpenPhone
How do I integrate Front with OpenPhone?
To integrate Front with OpenPhone, you can use our platform to create workflows that automate the interaction between both apps. This involves setting up triggers and actions such as sending a message in Front whenever you receive a text in OpenPhone.
What triggers are available when integrating Front with OpenPhone?
When integrating Front with OpenPhone, you can utilize triggers such as 'New Incoming Message' or 'New Contact Created' in OpenPhone to prompt actions in Front.
Can I automate sending messages from OpenPhone using Front?
Yes, you can set up automated workflows where receiving a specific type of message in Front can trigger an action to send messages via your OpenPhone number.
Is it possible to log calls from OpenPhone into Front automatically?
Absolutely. You can configure an action to automatically log calls received in OpenPhone into your specified channels or threads within Front.
Are there any limitations on the types of actions that can be triggered between Front and OpenPhone?
While many actions and triggers are available, some complex workflows might require additional customization. Basic functions like sending messages or logging calls are fully supported.
Can I create contacts in both systems simultaneously?
Yes, by setting up a trigger when a new contact is added in either app, you can automate the creation of matching contacts in the other application.
How do I handle error notifications during integration tasks between Front and OpenPhone?
We provide error handling options where notifications about failed tasks are sent through chosen channels, allowing real-time tracking and correction of issues that arise during automation.
