Freshservice + PagerDuty
Trigger incidents on PagerDuty for new Freshservice tickets
Thinking of ways to ensure your Freshservice tickets always get the attention they deserve? Put this Freshservice PagerDuty integration to work and we'll make sure they're reported on PagerDuty every time. Once active, it will trigger with each new ticket on Freshservice, creating new incidents on PagerDuty for every one so that you can be sure nothing critical will ever escape your attention again.
Thinking of ways to ensure your Freshservice tickets always get the attention they deserve? Put this Freshservice PagerDuty integration to work and we'll make sure they're reported on PagerDuty every time. Once active, it will trigger with each new ticket on Freshservice, creating new incidents on PagerDuty for every one so that you can be sure nothing critical will ever escape your attention again.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information
