Skip to content
  • Freshdesk logoFreshdesk logo
  • Webhooks by Zapier logoWebhooks by Zapier logo

Freshdesk + Webhooks by Zapier

POST new Freshdesk tickets to a webhook

Your new Freshdesk tickets can be sent anywhere you need them; all it takes is a webhook and this integration. Once you set it up, any new ticket you receive on your Freshdesk account will automatically be sent to the webhook URL you define, letting you connect to the rest of your tech stack seamlessly.

Your new Freshdesk tickets can be sent anywhere you need them; all it takes is a webhook and this integration. Once you set it up, any new ticket you receive on your Freshdesk account will automatically be sent to the webhook URL you define, letting you connect to the rest of your tech stack seamlessly.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Webhooks by ZapierWebhooks by Zapier
    POST

    Fire off a single POST request as a form or JSON.

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

webhook logo
webhook logo

About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

Related categories

Triggers & Actions