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Choose a trigger
A trigger is the event that starts your Zap—like a "New Ticket" from Freshdesk.
Add your action
An action happens after the trigger—such as "Add Task List From Template" in Teamwork.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Ticket Note
Triggers when a Note is added to a Ticket.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Update Contact
Triggers when a user is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - NameRequired
- Description
- Notes
- Domains
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- SubjectRequired
- EmailRequired
- Name
- Type
- DescriptionRequired
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Email address of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- New Calendar Event
Triggered when you add a new calendar event.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Card
Triggered when you add a new card.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Comment
Triggered when you add a new comment.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Expense
Triggered when you add a new expense.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Invoice
Triggered when you add a new invoice.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Message
Triggered when you add a new message.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Milestone
Triggered when you add a new milestone.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Person
Triggered when you add a new person.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Stage
Triggered when you add a new stage.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Task
Triggered when you add a new task.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Task List TemplateRequired
- ProjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
- Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
- Website
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Parent Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- File NameRequired
- FileRequired
- Display Name
- Description
- CategoryName
- Private to Owner Company?
- Who should be notified?
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Parent Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Description
- LinkRequired
- Open in New Window?
- Width
- Height
- Category
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Parent Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- MessageRequired
- Body
- Who should be notified?
- Author
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- TitleRequired
- Description
- When is this due?Required
- Who is responsible?Required
- Notify
- Private to Owner Company?
- Who can see it?
- Reminder
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- NotebookRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- CompanyRequired
- FirstNameRequired
- LastNameRequired
- Email address of the requester
- UserTypeRequired
- PrivateNotes
- SendInvite
- SendInviteWithMessage
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
- Description
- Add Selected Users to this Project
- Project Owner
- CompanyRequired
- Name of New Company to Create
- StartDate
- EndDate
- Category
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Workflow IDRequired
- Name of the requester
- Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Task List
- TaskRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Task List
- TaskRequired
- Start Date and TimeRequired
- Duration HoursRequired
- Duration MinutesRequired
- Description
- UserRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
- TitleRequired
- Description
- All Day
- StartRequired
- EndRequired
- Where
- Attendees
- Event Type
- Privacy TypeRequired
- Show as Busy
- ProjectRequired
- Notify All Attendees
- Who should be notified?
- Attendees Can Edit
- Project Users Can Edit
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- Website
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- File NameRequired
- FileRequired
- Display Name
- Description
- CategoryName
- Private to Owner Company?
- Who should be notified?
- Tags
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- Description
- LinkRequired
- Open in New Window?
- Width
- Height
- Category
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- MilestoneRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- NotebookRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- CompanyRequired
- FirstNameRequired
- LastNameRequired
- Email address of the requester
- UserTypeRequired
- PrivateNotes
- SendInvite
- SendInviteWithMessage
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Workflow IDRequired
- Name of the requester
- Color
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- Description
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- New Contact
Triggers when a new customer is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Update Ticket
Triggers when a Ticket is updated.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Ticket NoRequired
- NotesRequired
- PrivateRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Forum Category IdRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Forum Category IdRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Calendar Event Reminder
Triggered when a calendar event reminder is sent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Column
Triggered when you add a new column.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Company
Triggered when you add a new company.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New File
Triggered when you add a new file.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Link
Triggered when you add a new link.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Message Reply
Triggered when you add a new message reply.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Notebook
Triggered when you add a new notebook.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Project
Triggered when you add a new project.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Risk
Triggered when you add a new risk.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Status
Triggered when you add a new status.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Task List
Triggered when you add a new task list.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - New Time Entry
Triggered when you add a new time entry.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - TitleRequired
- Description
- All Day
- StartRequired
- EndRequired
- Where
- Attendees
- Event Type
- Privacy TypeRequired
- Show as Busy
- ProjectRequired
- Notify All Attendees
- Who should be notified?
- Attendees Can Edit
- Project Users Can Edit
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Color
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Description
- DateRequired
- CostRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- FileRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Invoice No./IDRequired
- PO Number
- Description
- Issue DateRequired
- Fixed Price
- CurrencyRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- LinkRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Ticket ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- TitleRequired
- Body
- Category
- Attach File
- FileRequired
- File NameRequired
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
- Author
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- MilestoneRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Parent Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Name of the requester
- Description
- ContentRequired
- Category
- Send Notification to Self
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
- Parent Category
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Add Selected Users to this ProjectRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- UserRequired
- Status
- Notify
- Who should be notified?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Task List
- ContentRequired
- Description
- StartDate
- DueDate
- Who is responsible?Required
- Notify
- Create as Another User
- Private to Owner Company?
- Who can see it?
- Priority
- ColumnRequired
- Workflow IDRequired
- Stage
- Tags
- Attach File
- FileRequired
- File NameRequired
- Desk Ticket ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Start Date and TimeRequired
- Duration HoursRequired
- Duration MinutesRequired
- Description
- UserRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ProjectRequired
- Task List
- ContentRequired
- Description
- StartDate
- DueDate
- Who is responsible?Required
- Notify
- Private to Owner Company?
- Who can see it?
- Priority
- ColumnRequired
- Workflow IDRequired
- Stage
- Tags
- Attach File
- FileRequired
- File NameRequired
- Desk Ticket ID
- Allow Update to Completed Task
- Fire Webhooks after Update
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Workflow IDRequired
- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
ActionThis is an event a Zap performs.SearchFind existing data in your app- Name of the requester
- ProjectRequired
- Color
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- FileRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- LinkRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- TitleRequired
- Body
- Category
- Attach File
- FileRequired
- File NameRequired
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
- Author
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- TitleRequired
- Description
- When is this due?Required
- Who is responsible?Required
- Notify
- Private to Owner Company?
- Who can see it?
- Reminder
- Tags
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- Description
- ContentRequired
- Category
- Send Notification to Self
- Who should be notified?
- Private to Owner Company?
- Who can see it?
- Tags
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- Description
- Add Selected Users to this Project
- Project Owner
- CompanyRequired
- Name of New Company to Create
- StartDate
- EndDate
- Category
- Tags
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- Task List
- TaskRequired
- Body
- ContentType
- Author
- Attach File
- Who should be notified?
- Private to Owner Company?
- Who can see it?
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Name of the requester
- ProjectRequired
- Task List
- ContentRequired
- Description
- StartDate
- DueDate
- Who is responsible?Required
- Notify
- Create as Another User
- Private to Owner Company?
- Who can see it?
- Priority
- ColumnRequired
- Workflow IDRequired
- Stage
- Tags
- Attach File
- FileRequired
- File NameRequired
- Desk Ticket ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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