Skip to content
  • Freshdesk logoFreshdesk logo
  • SurveyMethods logoSurveyMethods logo

Freshdesk + SurveyMethods

Create new Freshdesk tickets from SurveyMethods survey responses

Want to easily follow up with customers that have requested information on your products, canceled their accounts, or just have shared their insights and opinions? This Zapier workflow will automatically create a new ticket in Freshdesk every time a new survey response is submitted in SurveyMethods. This way, your support team can follow up on each ticket and address the issues.

Want to easily follow up with customers that have requested information on your products, canceled their accounts, or just have shared their insights and opinions? This Zapier workflow will automatically create a new ticket in Freshdesk every time a new survey response is submitted in SurveyMethods. This way, your support team can follow up on each ticket and address the issues.

  1. When this happens...
    SurveyMethodsSurveyMethods
    New Response Completed

    Triggers when a respondent completes a survey response.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Survey TitleRequired

    Trigger
    Instant
    Try It
    • Select Email ListRequired

    • Contact Email AddressRequired

    Action
    Write
    • Select a Survey to SendRequired

    Action
    Write
  • SurveyMethods triggers, actions, and search

    New Survey Created

    Triggers when a new survey is created.

    Trigger
    Instant
    Try It
    • Enter Email List NameRequired

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

surveymethods logo
surveymethods logo

About SurveyMethods

SurveyMethods is a powerful and easy-to-use online survey software tool for survey creation, deployment and analysis.

Related categories