Skip to content
  • Freshdesk logoFreshdesk logo
  • Schedule by Zapier logoSchedule by Zapier logo

Freshdesk + Schedule by Zapier

Create tickets in Freshdesk based on new custom frequencies from Schedule by Zapier

When a particular frequency is set up within your Schedule, this workflow will ensure a new ticket is instantly created in your Freshdesk app. Make handling support requests more efficient by allowing your scheduling system to directly notify your customer support app. No more manual interventions required, freeing up your time to focus on resolving the issues at hand.

When a particular frequency is set up within your Schedule, this workflow will ensure a new ticket is instantly created in your Freshdesk app. Make handling support requests more efficient by allowing your scheduling system to directly notify your customer support app. No more manual interventions required, freeing up your time to focus on resolving the issues at hand.

  1. When this happens...
    Schedule by ZapierSchedule by Zapier
    Custom Frequency

    Triggers at user-defined intervals (days, weeks, months)

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Frequency TypeRequired

    • Interval

    • Start DateRequired

    • Time of DayRequired

    Trigger
    Instant
    Try It
    • Time Offset

    • Trigger on weekends?

    Trigger
    Instant
    Try It
    • Day of the WeekRequired

    • Time of DayRequired

    Trigger
    Instant
    Try It
    • Time of DayRequired

    • Trigger on weekends?

    Trigger
    Instant
    Try It
    • Day of the MonthRequired

    • Time of DayRequired

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

schedule logo
schedule logo

About Schedule by Zapier

Schedule is a native Zapier app you can use for recurring tasks. Trigger an action every day of the month, every day of the week or every single day. You can also select the hour of the day. If you're a developer, this is similar to a crontab, cronjob or cron.

Related categories