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  • Pipedrive logoPipedrive logo

Freshdesk + Pipedrive

Create new Pipedrive activities from new Freshdesk tickets

Boost your efficiency by connecting Freshdesk with Pipedrive. With this workflow in place, every new support ticket generated in Freshdesk will create a corresponding activity in Pipedrive. It's a powerful way to keep track of customer interactions and ensure that nothing slips through the cracks. Benefit from streamlined communications and improved customer satisfaction.

Boost your efficiency by connecting Freshdesk with Pipedrive. With this workflow in place, every new support ticket generated in Freshdesk will create a corresponding activity in Pipedrive. It's a powerful way to keep track of customer interactions and ensure that nothing slips through the cracks. Benefit from streamlined communications and improved customer satisfaction.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    PipedrivePipedrive
    Create Activity

    Creates a new activity.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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pipedrive logo

About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
Triggers & Actions