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  • Pipedrive logoPipedrive logo

Freshdesk + Pipedrive

Create notes on Freshdesk tickets for new Pipedrive leads

Efficiently manage your new leads and improve communication with your support team using this Pipedrive-Freshdesk automation. Whenever a new lead is created in Pipedrive, this workflow will instantly add a note to the corresponding ticket in Freshdesk. Stay organized, enhance collaboration, and ensure nothing falls through the cracks with this seamless integration.

Efficiently manage your new leads and improve communication with your support team using this Pipedrive-Freshdesk automation. Whenever a new lead is created in Pipedrive, this workflow will instantly add a note to the corresponding ticket in Freshdesk. Stay organized, enhance collaboration, and ensure nothing falls through the cracks with this seamless integration.

  1. When this happens...
    PipedrivePipedrive
    New Lead

    Triggers when a lead is created.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Add Notes to a Ticket

    Add Private or Public notes to a Freshdesk Support Ticket.

    ActionWrite
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Supported triggers and actions

    • Activity filterRequired

    Trigger
    Polling
    Try It
    • FilterRequired

    • Deal status

    Trigger
    Polling
    Try It
    • NoteRequired

    Trigger
    Polling
    Try It
    • FilterRequired

    Trigger
    Polling
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

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pipedrive logo

About Pipedrive

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.