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  • New Relic logoNew Relic logo

Freshdesk + New Relic

Create Freshdesk tickets from New Relic alerts

Is Freshdesk your customer support application? Zapier can add a new ticket to Freshdesk whenever there's a new alert or deployment in New Relic. That way your Freshdesk support team are instantly aware of critical alerts and can respond straight away.

Is Freshdesk your customer support application? Zapier can add a new ticket to Freshdesk whenever there's a new alert or deployment in New Relic. That way your Freshdesk support team are instantly aware of critical alerts and can respond straight away.

  1. When this happens...
    New RelicNew Relic
    New Alert or Deployment

    Trigger when we get an webhook for alert or deployment.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • New Relic triggers, actions, and search

    New Alert or Deployment

    Trigger when we get an webhook for alert or deployment.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • Application NameRequired

    • UserRequired

    • Description

    • Revision

    • Changelog

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About New Relic

New Relic provides SaaS Application Performance Management for Ruby, PHP, .Net, Java, Python, Node.js, Android, and iOS Apps.

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