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  • Freshdesk logoFreshdesk logo
  • Gmail logoGmail logo

Freshdesk + Gmail

Get a digest of Freshdesk ticket notes sent to your Gmail on a set schedule

Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.

Your team takes notes on your customers, but you might have to dig to find that helpful information. With this workflow, you can see these notes in one place on a schedule you set. Every new note on a Freshdesk ticket is added to a digest. Zapier will deliver your digest to Gmail every day, week, or month.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket Note

    Triggers when a Note is added to a Ticket.

    TriggerInstant
  2. automatically do this!
    GmailGmail
    Send Email

    Triggers when a new email appears in the specified mailbox.

    ActionWrite
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Supported triggers and actions

  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

gmail logo
gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Related categories

Triggers & Actions