Freshdesk + Freshservice
Send Freshdesk tickets to Freshservice
Trying to connect multiple support platforms can be a chore, especially when they sound similar, but we're here to help with some ticketing automation. This Zap will watch for any new ticket on Freshdesk, sending all the information you require over to Freshservice where a matching ticket will be created as well.
Trying to connect multiple support platforms can be a chore, especially when they sound similar, but we're here to help with some ticketing automation. This Zap will watch for any new ticket on Freshdesk, sending all the information you require over to Freshservice where a matching ticket will be created as well.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.