Connect Facebook Messenger and monday.com to unlock the power of automation
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Set up your first integration
Quickly connect Facebook Messenger to monday.com with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Facebook Messenger with monday.com - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.
Add your action
An action happens after the trigger—such as "Archive Board" in monday.com.
You’re connected!
Zapier seamlessly connects Facebook Messenger and monday.com, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PageRequired
Try ItTriggerInstant- Board IDRequired
Try ItTriggerInstant- Board IDRequired
- Group Names to trigger on
Try ItTriggerInstant- Board IDRequired
Try ItTriggerInstant
- Response_msg
- PageRequired
- Recipient_idRequired
- TextRequired
ActionWrite- Item_created_in_board_copy
- Board IDRequired
Try ItTriggerInstant- New Board
Triggers when a new board is created.
Try ItTriggerPolling - Board IDRequired
- Column IDsRequired
Try ItTriggerInstant
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Practical ways you can use Facebook Messenger and monday.com
Track customer messages in project boards
When a new message is sent to a Facebook page, Zapier can automatically create a new item in monday.com to track and respond to customer inquiries, ensuring no queries fall through the cracks. This streamlines task management by linking customer interactions to your internal workflows.
Business OwnerLog customer inquiries into task management
When a new message comes into your Facebook page, Zapier can automatically generate a task in monday.com so your support team can track tickets, prioritize customer responses, and improve response times for improved satisfaction.
Customer Support OpsLog marketing inquiries in project management tools
When a new message is sent to your business's Facebook page, Zapier can automatically create a corresponding item in monday.com. This helps marketing teams stay organized by tracking leads or inquiries in one place, ensuring faster follow-up and a more streamlined process.
Marketing & Marketing OpsLearn how to automate Facebook Messenger on the Zapier blog
Learn how to automate monday.com on the Zapier blog
Frequently Asked Questions about Facebook Messenger + monday.com integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and monday.com
How can I integrate Facebook Messenger with monday.com?
To integrate Facebook Messenger with monday.com, utilize our integration platform to create a 'zap'. This involves setting triggers in Facebook Messenger, such as receiving a new message, and mapping these to actions in monday.com, like creating an item or updating a status.
What are the triggers available for Facebook Messenger when integrating with monday.com?
The available triggers for Facebook Messenger include receiving a new message and receiving a new attachment. These triggers can initiate actions in monday.com to help streamline your workflow.
Which actions can be executed in monday.com through the integration?
Through our integration platform, you can execute several actions in monday.com based on Facebook Messenger triggers. For example, you can create or update items, change statuses, or add comments whenever you receive specific messages.
Is it possible to customize the integration between Facebook Messenger and monday.com?
Yes, the integration is highly customizable. You can select specific triggers from Facebook Messenger and specify exactly what action should occur in monday.com. This might include filtering messages based on content or sender before triggering an action.
Can I filter which messages trigger actions on monday.com from Facebook Messenger?
Absolutely. Our platform allows you to set conditions on triggers so only messages that meet certain criteria—such as containing specific keywords—will lead to an action in your monday.com account.
How do I handle attachments received in Facebook Messenger for our projects in monday.com?
You can set up a trigger for attachments received in Messenger. This trigger could be configured to create items with file attachments directly into your project boards on monday.com for efficient tracking and management.
What happens if my requirements change after setting up the integration between these platforms?
Our system is designed to adapt easily to changes. You can modify existing zaps at any time by editing triggers or actions within the integration setup without needing extensive technical skills.
