Connect Facebook Messenger and Microsoft Teams to unlock the power of automation
- No credit card required
- Free forever for core features
- 14-day trial for premium features and apps
Set up your first integration
Quickly connect Facebook Messenger to Microsoft Teams with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Facebook Messenger with Microsoft Teams - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message Sent to Page" from Facebook Messenger.
Add your action
An action happens after the trigger—such as "Create Channel" in Microsoft Teams.
You’re connected!
Zapier seamlessly connects Facebook Messenger and Microsoft Teams, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- PageRequired
Try ItTriggerInstant- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling- TeamRequired
Try ItTriggerPolling
- Response_msg
- PageRequired
- Recipient_idRequired
- TextRequired
ActionWrite- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling - TeamRequired
- ChannelRequired
Try ItTriggerPolling
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Facebook Messenger and Microsoft Teams
Monitor customer inquiries in Teams
When a customer sends a new message to your Facebook Page via Messenger, Zapier can forward the message to a Microsoft Teams channel. This automation ensures quick awareness of customer inquiries, helping business owners stay informed and responsive.
Business Owner
Streamline support messaging flow
If a support ticket or question comes to your Facebook Messenger Page, Zapier can deliver this to Microsoft Teams in real-time. This helps IT teams or support operations integrate Facebook Messenger customer inputs with team collaboration in Teams, maintaining efficiency while reducing response delays.
ITAlert marketing in Teams about new Messenger inquiries
When a new message is sent to your Facebook Page via Messenger, Zapier can trigger a notification in a designated Microsoft Teams channel. This keeps your marketing team updated on customer engagement without needing to monitor multiple platforms and react promptly, enhancing lead response times.
Marketing & Marketing OpsLearn how to automate Facebook Messenger on the Zapier blog
Learn how to automate Microsoft Teams on the Zapier blog
Frequently Asked Questions about Facebook Messenger + Microsoft Teams integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Messenger and Microsoft Teams
How can I integrate Facebook Messenger with Microsoft Teams?
We can seamlessly connect Facebook Messenger with Microsoft Teams using our platform. By setting up a trigger from Facebook Messenger, such as a new message, we ensure that it initiates an action in Microsoft Teams, like posting the message to a specific channel, making communication streamlined.
What kind of triggers in Facebook Messenger can be connected to actions in Microsoft Teams?
Our platform allows you to use triggers like receiving a new message or getting a new follower on Facebook Messenger to initiate actions in Microsoft Teams, which can include sending an alert to a chat or creating a message post in the appropriate channel.
Is there any limit on the number of messages that can be sent from Facebook Messenger to Microsoft Teams?
While our integration doesn't impose limits on the number of messages sent from Facebook Messenger to Microsoft Teams, please check both platforms' policies for any messaging limitations.
Can I send images and videos from Facebook Messenger as messages in Microsoft Teams?
Yes, our integration supports sending multimedia content like images and videos from Facebook Messenger directly into your chosen channel in Microsoft Teams as part of the message post action.
How quickly do actions get executed after triggers are activated?
Actions are typically executed almost instantaneously after the trigger event occurs; however, there might occasionally be slight delays due to network or system loads.
Is it possible for responses made in Microsoft Teams to be sent back via Facebook Messenger?
Currently, our integration primarily supports forwarding messages from Facebook Messenger to Microsoft Teams. Sending responses back is not enabled by default but may require custom configurations or additional services.
What happens if there is an error during message transfer between platforms?
If there's an error during transfer between platforms, we automatically attempt retries. You will also receive notifications regarding any persistent issues that require attention within our dashboard.
