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Microsoft Excel + Zendesk

Add new Zendesk tickets to Microsoft Excel as rows

Efficiently manage your customer support workflow with this automation. Whenever a new ticket pops up in Zendesk, the details will be instantly captured as a new row in your Microsoft Excel sheet. This ensures all your support tickets are systematically organized in an Excel sheet for better tracking and analysis, offering a seamless way to optimize your customer service management.

Efficiently manage your customer support workflow with this automation. Whenever a new ticket pops up in Zendesk, the details will be instantly captured as a new row in your Microsoft Excel sheet. This ensures all your support tickets are systematically organized in an Excel sheet for better tracking and analysis, offering a seamless way to optimize your customer service management.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    Microsoft ExcelMicrosoft Excel
    Add Row

    Adds a new row to the end of a worksheet.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
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excel logo

About Microsoft Excel

Microsoft's Excel is a spreadsheet application used by millions of users across the world. It is part of the Office ecosystem and is considered the industry standard for spreadsheets. Only files on OneDrive for Business (available with Office 365 and Sharepoint server) are supported at this time with Zapier.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories

Triggers & Actions