Dovetail + Zendesk

Create a note in Dovetail for new tickets in Zendesk

Keeping track of customer feedback is important to building new products. With this Zap, you can automatically create a note in Dovetail for new tickets in Zendesk. Keep your customer's input top of mind with no extra effort.

Keeping track of customer feedback is important to building new products. With this Zap, you can automatically create a note in Dovetail for new tickets in Zendesk. Keep your customer's input top of mind with no extra effort.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    DovetailDovetail
    Add Data to Project

    Adds data to an existing project.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
dovetail logo
dovetail logo

About Dovetail

Dovetail is an AI-first customer insights hub that combines feedback and research to create a single source of truth for customer knowledge.
Learn more

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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