Discord + Zendesk
Create Zendesk tickets from new Discord forum messages
Keep a close tab on your Discord community and manage support tickets effectively with this streamlined workflow. When a new forum message is posted in Discord, a ticket is subsequently created in Zendesk, allowing you to provide prompt responses to user queries or issues. This automation ensures all forum discussions are handled efficiently, contributing to a better managed and more engaged community.
Keep a close tab on your Discord community and manage support tickets effectively with this streamlined workflow. When a new forum message is posted in Discord, a ticket is subsequently created in Zendesk, allowing you to provide prompt responses to user queries or issues. This automation ensures all forum discussions are handled efficiently, contributing to a better managed and more engaged community.
- When this happens...New Forum Message
Triggers when a new Message is created on a Forum Post.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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