Discord + Zendesk

Create Zendesk tickets from new Discord forum posts

When a fresh forum post pops up in Discord, it initiates a workflow that generates a new ticket in Zendesk. This streamlined process helps support agents stay on top of user queries and chats, without having to manually monitor the discussions on Discord. The seamless integration of Discord and Zendesk ensures quick and effective customer service, solving the problem of potential delays in response time.

When a fresh forum post pops up in Discord, it initiates a workflow that generates a new ticket in Zendesk. This streamlined process helps support agents stay on top of user queries and chats, without having to manually monitor the discussions on Discord. The seamless integration of Discord and Zendesk ensures quick and effective customer service, solving the problem of potential delays in response time.

  1. When this happens...
    DiscordDiscord
    New Forum Post

    Triggers when a new Post is created on a Forum.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • Forum ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Polling
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn more

Related categories

  • Team Chat

Similar apps

Slack integrationsSlack integrations

Slack

Team Chat
Microsoft Teams integrationsMicrosoft Teams integrations

Microsoft Teams

Microsoft, Team Chat
Twitch integrationsTwitch integrations

Twitch

Gaming
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support