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  • Zendesk logoZendesk logo

Discord + Zendesk

Create tickets in Zendesk for new forum posts in Discord

Stay on top of your community engagement with this helpful workflow. With the combination of Discord and Zendesk, as soon as a new forum post is made in your Discord server, it triggers a swift response by creating a ticket in Zendesk. No more manually monitoring threads - this automation ensures you respond promptly and professionally to your community's queries or issues.

Stay on top of your community engagement with this helpful workflow. With the combination of Discord and Zendesk, as soon as a new forum post is made in your Discord server, it triggers a swift response by creating a ticket in Zendesk. No more manually monitoring threads - this automation ensures you respond promptly and professionally to your community's queries or issues.

  1. When this happens...
    DiscordDiscord
    New Forum Post

    Triggers when a new Post is created on a Forum.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Polling
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Polling
    Try It
    • Forum ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Polling
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories