Discord + Zendesk
Send channel messages in Discord for updated tickets in Zendesk
Communicate efficiently with your customer support team using this workflow. Whenever a ticket gets updated in Zendesk, it promptly shares a channel message in Discord. This automation keeps your team in the loop about the latest updates, making sure everyone is on the same page for effective customer service. Stay coordinated and responsive to your customers' needs without having to manually check for ticket updates.
Communicate efficiently with your customer support team using this workflow. Whenever a ticket gets updated in Zendesk, it promptly shares a channel message in Discord. This automation keeps your team in the loop about the latest updates, making sure everyone is on the same page for effective customer service. Stay coordinated and responsive to your customers' needs without having to manually check for ticket updates.
- When this happens...Updated Ticket
Triggers when an existing ticket is updated.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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