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Discord + Zendesk

Create new Zendesk tickets when roles are assigned to users in Discord

Once a user is assigned a new role in Discord, this workflow springs into action by creating a ticket in Zendesk. It organizes your role allocation process by ensuring every new assignment gets tracked in a Zendesk ticket. Let this automation help you maintain a streamlined and efficient user management system.

Once a user is assigned a new role in Discord, this workflow springs into action by creating a ticket in Zendesk. It organizes your role allocation process by ensuring every new assignment gets tracked in a Zendesk ticket. Let this automation help you maintain a streamlined and efficient user management system.

  1. When this happens...
    DiscordDiscord
    Role Assigned to User

    Triggers when a role is assigned to a user.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Polling
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Polling
    Try It
    • Forum ChannelRequired

    Trigger
    Polling
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Polling
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
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discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories