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Discord + Zendesk

Update Discord channel names when new Zendesk tickets are created

Instantly rename Discord channels whenever there's a recent ticket in Zendesk with this handy workflow. Stay organized and ensure your team can easily identify and discuss relevant support requests by keeping your Discord channel names aligned with your latest Zendesk tickets. Streamline your customer support process and improve communication among your team members with this efficient automation.

Instantly rename Discord channels whenever there's a recent ticket in Zendesk with this handy workflow. Stay organized and ensure your team can easily identify and discuss relevant support requests by keeping your Discord channel names aligned with your latest Zendesk tickets. Streamline your customer support process and improve communication among your team members with this efficient automation.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    DiscordDiscord
    Rename Channel

    Rename a channel to a specific name you choose.

    ActionWrite
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Supported triggers and actions

    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Who can view suspended tickets

    Trigger
    Polling
    Try It
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.

Related categories

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories